We help IT Professionals succeed at work.

Crystal Reports Formula Editor not visible in remote connection.

1,146 Views
Last Modified: 2013-11-30
I login to our work network, then use remote desktop to login to my pc.  I open Crystal Reports.  When I open Crystal Reports, and try to open any formula boxes, database expert, anything that has to pop up to give me access to it, the computer program just locks up.  I have to push escape to get back to the program.  Its like the popup is in the background and I cant see it, but its not!

When I bring my laptop into work and login remotely at work, using remote desktop  Crystal works fine.  Its only when I am at home that it does this.  Got any ideas?
Comment
Watch Question

Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
Do you have a dual monitor setup on your PC?

Crystal has a problem like you are describing with dual monitor systems.
It is actually showing the popup on the 2nd monitor

mlmcc
Becky EdwardsEpic Clarity Developer

Author

Commented:
Yes I have a dual monitor system.  So what do I do?  Turn off the stupid dual monitor every night?  I actually wondered about that!  
Senior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Becky EdwardsEpic Clarity Developer

Author

Commented:
Haven't tested this yet, but it makes perfect sense.  Hope it really is that friggin easy!!!!
Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
That was the solution for someone with a similar problem.

mlmcc
Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
Becky EdwardsEpic Clarity Developer

Author

Commented:
Hey - I tried it last night and it worked perfectly.  All I had to do was make sure Crystal and the formula editor opened up on my primary screen before I went home.  Thanks so much!

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.