We help IT Professionals succeed at work.

Outlook Contacts taking 15 seconds or so to populate the TO or CC field

Last Modified: 2012-05-08
When I compose and email, I click on the To button, I then go to select a contact from the GAL, but when I select a contact, it takes 15 plus seconds for it to be selected and appear in the To Field. The same for another contact either from Outlook contacts or GAL. Sometimes after the first contact is selected and I go to select another, the windows freezes.

Tried backing up the contacts and creating a new contacts folder. I also done a detect and repair in Outlook. Recreated the profile. Contacts are fine within Outlook Web Access. Removed unnecessary Office Components and disabled all the Outlook Add Ins. Rebooted PC.

Can anyone help?
Watch Question

Expert of the Quarter 2009
Expert of the Year 2009

Standard test - does the problem follow the user to another machine?

This one is on us!
(Get your first solution completely free - no credit card required)
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.