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Lotus iNotes 6 & Windows Vista Problem

quixys asked
Last Modified: 2013-12-18
I have a Vista Laptop that is connecting through a web based portal website to access a Lotus Notes 6 email account.

Whenever I reply to a message, I get an error stating that the system automatically denied an ActiveX Control needed by iNotes 6. I am asked whether or not I'd like to apply this setting in the future with the option of hitting "Ok" or "Cancel".

Either selection leaves me with a "blanked out" reply box so I can't type any text. I am forced to switch the text format from Rich Text to Plain Text before typing anything, which deletes all formatting in the process including the original message if I was attempting to Reply or Forward.

After hitting "Ok" or "Cancel" it does give me a notification in the Information Bar of IE with the option to "Download ActiveX Control" but when I choose it the page acts like it's connecting momentarily and then reloads the mail message instead of redirecting to a download site.

Anyone have any idea what's going on here?

Some things I've tried thus far, downloading all updates from Microsoft, turning of UAC in Vista, deleting all Cookies and ActiveX Controls, adjusting security options to allow all ActiveX controls to run freely. Still no change.
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  Hi there quixys,,,,

Could you please post the whole error message you are getting . Moreover, I wonder why still you are using Inotes6 ????? arent you planning to go to a newer one like 8.5 etc. However, could you please try to access this Inotes on another PC with another OS e.g. XP and check if it is working or not just to figure out if it is a Lotus Notes problem , IE problem or an OS problem . ...... By the way what is the version of the IE you are using ????

Best Wishes

Check these links which will help you in resolving the issue. Looks like the ActiveX has not installed properly.
The above links applies for your version as well.

As suggested by expert, you can try accessing in other machine.
Your workstation doesn't meet the system requirements for iNotes 6.5.6:

FYI, end of support for 6.5.x is scheduled for April 2010.  6.0.x is already past end of life.  iNotes in 8.5.1 is much faster and more functional than in 6.x.


I realize that it is a horrible idea to still be using 6.5, but it is another company we are contracting with, not us.

I also realize that it is not theoretically compatible with Vista as it was never intended to be run on that OS, but I'm trying to see if I'm able to come up with a workaround due to being stuck between a rock and a hard place.


We have other XP machines running the same setup and all is well there, I am fairly certain it is something inherently incompatible with Vista and v6.5.

The machine was using IE8 until I saw on Lotus site that IE7 was last compatible version, so I downgraded the machine to IE7.


Thanks a lot for this greate clerification . However, please check the following official links of IBM to get some information about the OS requirements of Inotes  


Best Wishes



That link takes me to the exact page I need but there's a bit of a problem.

On the page:

QuestionWhat versions of Lotus® Domino® Web Access (iNotes" Web Access) will support the Microsoft® Windows Vista" operating system? Answer    * Support for Windows Vista with Domino Web Access 8.x began in Domino 8.0.    * Support for Windows Vista with Domino Web Access 7.x began in Domino 7.0.3.    * For Domino Web Access 6.x, Windows Vista is supported with Domino 6.5.6 Fix Pack 1,2, and 3 and a fix available via the following document:      "Domino 6.5.6 FP1, FP2 and FP3: Fix for running DWA on Microsoft Vista" (#4016489)

This document is exactly what I need, yet when I click on the link, it gives me an error! This document number is not available anywhere on the IBM site. Does anyone know where I can find this document or Fix Packs 1-3 for 6.5.6?
This one is on us!
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Thanks so much for you assistance. I have forwarded this info along to the Admin in charge of Notes and DWA.

The problem is obviously that we are using Notes 6.5 without the FPs installed. I am trying to make sure that we get these updates so we can achieve compatibility but am also lobbying for an upgrade to Notes 8.5.

Unfortunately, this company that we're dealing with is so large and bureaucratic that it will probably take quite a while to achieve a system-wide upgrade.


Thank you so much for the information!

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