We help IT Professionals succeed at work.

Outlook 2007 emails vary between desktop and laptop

kevinweiland
kevinweiland asked
on
223 Views
Last Modified: 2012-05-08
My Manager has a desktop and laptop, in an exchange 2007 environment. His desktop runs in online mode, and his laptop runs in cached mode. As of late the messages on his laptop are not matching what his desktop outlook is displaying. He normally takes his laptop home and will have it connected to exchange but random messages will not show on his laptop. This has been working for quite sometime, but now for some reason it seems to be intermittent..

The question is how can i make sure his outlook on both computers have the same messages?

Anyone have any suggestions?
Comment
Watch Question

Commented:
It's possible his OST file (offline cache) has gotten corrupt.  I would turn off cached mode, make sure the .OST file gets deleted (c:\documents and settings\local settings\application data\microsoft\outlook\outlook.ost)

Then turn cached mode back on and see where you stand.

Commented:
We had this problem...and the solution was to turn off the cache mode.

Author

Commented:
what about being able to read email offline? if i set his outlook to online mode he will have to be connected to the server to review his email correct?
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.