My client does work in Corel Draw X3 using a Pantone color profile. I assume this is something they configured themselves, because Corel support is not able to assist. The problem is that when they print to PDF, the color in the PDF is different to what they have on the screen. We know that they have the right color on the screen, because by definition, that is what Pantone is for... and we know that the profile is probably right, because it prints correctly on paper.
The only problem, according to the Corel Draw users at my client... is that printing to PDFs aren't working, resultingly my client views this as a technical issue, which according to Corel it is not.
I believe that it is a color profile issue - because Corel Support has not been able to assist us, and have instead suggested we ask the question in a support forum - in the hope that someone else has encountered the same. This makes me think that issue is too 'easy' for Corel Premium Support to charge to fix it, even though my client is prepared to pay them, yet they refuse, or worse perhaps... the Corel support agents aren't skilled enough to understand.
On the other hand, the issue may be too "custom", and should be resolved by a third party Corel expert... however I can't believe that it is not a common occurrence ... other Corel users who make use of Pantone (or other) color configurations must have encountered this same issue.
My reason for asking the question here: is to share the answer in the hope of sparing someone else this hassle when they encounter it.
So if you've fixed a similar issue before... please share your solution here.