Upgrading to Office 2007: "Setup cannot find..." Error
I recently did a clean install of Windows 7 and am now trying to install Office 2007. The 2007 disk I have is an upgrade disk, and I have the 2003 disk. I don't think that has to do with the problem though, because when I try to install Office 2007, it asks me for the 2003 copy, which I put into my other CD drive, then goes ahead and I start it installing. It waits a little bit then, and a message comes up saying that "Setup cannot find Office.en-us\osetupui.dll.
I've tried running the setup off the HD, using a different Office 2003 CD (one was professional and the other was basic), and I've tried installing 2003 fully, but with the same result.
What can I do to fix this?
I've tried running the setup off the HD, using a different Office 2003 CD (one was professional and the other was basic), and I've tried installing 2003 fully, but with the same result.
What can I do to fix this?
John
It does this when it is not happy with the licensing. Was the Office 2003 CD a Full Install? (that is, not an upgrade). Also, maybe the Office 2007 CD itself is faulty (that has happened before). ... Thinkpads_User
ASKER
The 2003 disk is a full version OEM from another computer. Would that be the problem?
That could be the issue. Any time I have a full disk for upgrading, it is never OEM. OEM is tied to a specific computer and moving it to another computer is breaking Microsoft's OEM licensing rules. So it is now probably the licensing issue I referred to in my first answer. Can you get a 2003 Full License CD? ... Thinkpads_User
ASKER
I am not sure if I have one. I had office 2007 on the computer before the clean install of Windows 7.
ASKER
So the same error comes up when I try to install the Office 2007 trial version. It still cannot find some of the installation files.
Is the source CD OK? It sounds like it might not be. I have Office 2007 installing and working well on a Vista machine, but I have not yet loaded on my Windows 7 (still working out the Windows 7 issues before considering it to move into production). ... Thinkpads_User
ASKER
the downloaded 2007 trial does the same thing. Not a cd problem.
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ASKER
Thanks for the help, but didn't really solve my problem.