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Dave MessmanFlag for United States of America

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SBS/Exchange 2003 not receiving some emails - senders getting delivery delays about TLS

I have an SBS 2003 box that has been in production for about 4 years.  I've made some changes recently (which I'll explain), but in the last week, I've gotten complaints from some external senders (some seem to be on non-Exchange platforms) that they are getting delivery delays (which will eventually fail) when sending to us.

I have two of those delivery delays that say:

451 Remote TLS ERROR - Connection closed by peer (state:SSLv2/v3
read server hello A) (host:mail.domain.org.) - psmtp
<scott@domain.org>... Deferred: 451 Remote TLS ERROR - Connection
closed by peer (state:SSLv2/v3 read server hello A)
(host:mail.domain.org.) - psmtp

and

The following addresses had permanent fatal errors ----- <april@domain.org>
    (reason: 403 4.7.0 TLS handshake failed.)


----------------

For most of the past 4 years, the server was using the ISA firewall built into SBS 2003 Premium in a dual NIC solution.  In preparation for a migration to SBS 2008, I put in a Syswan router.  I opened up all the normal ports and pointed them to the internal IP of the SBS 2003 box - 25, 443, 4125, 1723, 587, 80.  I made this change about a week and a half ago - and it very well may coincide with these issues.  Though I don't know what port would be missing that TLS would be using to connect.  Shouldn't it just use port 25?

Also - about 2 months ago, I changed the primary domain name in use.  The server's public address is mail.domain2.org.  But 2 months ago, we changed the domain on our emails to domain.org.  So I created an MX record for domain.org that points to mail.domain.org (not mail.domain2.org).  As far as I can tell, it works fine.  98% of all emails seem to go through just fine.  But it's these messages that seem to want to use TLS that are the problem.

I have an SSL certificate that I installed on my server for mail.domain2.org.  That SSL certificate for mail.domain2.org is set up on the SMTP virtual servers, though I do not have TLS required on my SMTP virtual servers.

Do I create a new SMTP virtual server that requires TLS?  If so, please provide the exact steps, I'm a bit of a noob on that.  And if so, how do I create a new one that operates on port 25 since the default SMTP connector already uses port 25.

I appreciate any and all help.

Thanks
Avatar of Philip Elder
Philip Elder
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A broad overview would be to allocate a new IP address to the server, create a new SMTP Virtual Server within ESM for that IP address, assign the TLS certificate to it, and require TLS on that VS.
 
Exchange 2003 did not support opportunistic TLS, which is why you are required to have a certificate and a separate SMTP VS.

You will need to use the TLS port not the SMTP port.

Philip
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Dave Messman
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