Link to home
Create AccountLog in
Microsoft SharePoint

Microsoft SharePoint

--

Questions

--

Followers

Top Experts

Avatar of -DJL-
-DJL-

Sharepoint Anonymous Access - 401 Unauthorized
Experts,

I have a MOSS 2007 farm - two front ends and a search.  All the machines are running 2003 Ent SP2 with the latest MOSS updates.

We have a number of internal portals that are all working, but our external website which also runs on Sharepoint and uses anonymous access has stopped working.

We you try to connect you get a single text line: 401 Unauthorized.  If we enable basic authentication in addition to anonymous the website works.

There doesn't appear to be anything usefull in any of the logs - all it reports is 401 Unauth..  there is no indication of what its trying to do when the error occurs.

Does anyone have any ideas on the cause of the problem, or how to extract some useful diagnostic information?

Thanks
 

Zero AI Policy

We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.

Avatar of HetAlpsHetAlps🇮🇳

Which browser you are using?
Avatar of mccarthybrimccarthybri🇺🇸

did you go to the homepage of the site collection and turn on anonymous access

site actions, site settings, modfiy all site setings advanced permissions, settings, anonymous access.

I figured you all ready did this but since its not working im back to the basics
Avatar of mccarthybrimccarthybri🇺🇸

if you say it stopped working means it used to work.  I would look at your firewall or isa server and find out if something has changed in your network.  Who are the people with the issue ?  one person alot of people?  Did you guys update your ie version to the workstations?  
Reward 1Reward 2Reward 3Reward 4Reward 5Reward 6

EARN REWARDS FOR ASKING, ANSWERING, AND MORE.

Earn free swag for participating on the platform.

Avatar of -DJL--DJL-

ASKER

Yes - its been working for over 6 months.

Thanks guys - the issue is affecting all users, both from outside coming in through ISA and internally when hitting the farm directly.

IE version hasn't changed and it does the same thing with Chrome/Firefox etc.
Avatar of mccarthybrimccarthybri🇺🇸

check the account that your using fo anonymous access, check the application pool as well.  you might have an account password locked out or expired.  just thinking usally thats not an issue
Avatar of mccarthybrimccarthybri🇺🇸

one more thing disable one front end and then do the other one at a time of course and see if its related to only one front end.  

can they come into a subsite?  
Free T-shirt

Get a FREE t-shirt when you ask your first question.

We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.

Avatar of adlink_laadlink_la

I would check your IIS website's application pool.  Make sure you have anonymous user checked on, if you're using a domain account make sure the account is set to never expires.

I would assume you did not change authentication types or settings on central admin.  For example, Kerberos / NTLS...
ASKER CERTIFIED SOLUTION
Avatar of -DJL--DJL-

ASKER

Link to home
membership
Log in or create a free account to see answer.
Signing up is free and takes 30 seconds. No credit card required.
Create Account
Microsoft SharePoint

Microsoft SharePoint

--

Questions

--

Followers

Top Experts

Microsoft Sharepoint is a software platform and family of software products used for collaboration and web publishing combined. These capabilities include developing web sites, portals, intranets, content management systems, search engines, wikis, blogs, and other tools for business intelligence and collaboration. SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite.