troubleshooting Question

0x80004005 also shuts down in safe mode

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bbbb2 asked on
Anti-Virus AppsWindows XPLaptops Notebooks
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I believe this laptop has spyware. I had asked this question earlier today but had to go so I couldn't reply when I got reponses. When I got back here and tried the suggestions I responded several times but never got any other feedback. This is why  I am starting a new question and hoping for some feedback. When I boot up this Dell Laptop vostro 1000 I get an error message stating that it has never been validated. So I click OK and it logs off and back on with the same message. I then booted into safe mode and tried a few things that where suggested and somethings that I found on the web but the problem is that the laptop shuts off for no reason. Sometimes it stays booted up for a few minutes sometimes a few seconds. So I have a problem trying to troubleshoot the laptop. I need help if someone knows what I can do to fix this issue. It would be extremly appreciated.
Is there a way to do a system diagnostic on the Dell laptop? I dont know where else to turn.
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