kam_uk
asked on
Question on Deleted Item retention
Hi
We are running Exchange 2003 SP2, but I am confused about the Deleted Item retension policies.
Under Recipient Policies > Mailbox Manager settings > Properties
There is a setting to move 'Deleted Items' older than 7 days to the Deleted Items folder. This is applied to all Mailbox Servers.
However, we also have a Mailbox Store policy applied to some mailbox stores that says "keep deleted items for 10 days"
Which one takes precedence? Also, I see that you can set the Deleted Item retention on the ADUC account of a user...does this override the previous? And is the user able to manually set the setting via the Outlook Inbox?
We are running Exchange 2003 SP2, but I am confused about the Deleted Item retension policies.
Under Recipient Policies > Mailbox Manager settings > Properties
There is a setting to move 'Deleted Items' older than 7 days to the Deleted Items folder. This is applied to all Mailbox Servers.
However, we also have a Mailbox Store policy applied to some mailbox stores that says "keep deleted items for 10 days"
Which one takes precedence? Also, I see that you can set the Deleted Item retention on the ADUC account of a user...does this override the previous? And is the user able to manually set the setting via the Outlook Inbox?
ASKER
Hi
thanks for replying, I am just still confused about whether these two refer to the same thing or they are different settings?
"There is a setting to move 'Deleted Items' older than 7 days to the Deleted Items folder. This is applied to all Mailbox Servers.
However, we also have a Mailbox Store policy applied to some mailbox stores that says "keep deleted items for 10 days""
thanks for replying, I am just still confused about whether these two refer to the same thing or they are different settings?
"There is a setting to move 'Deleted Items' older than 7 days to the Deleted Items folder. This is applied to all Mailbox Servers.
However, we also have a Mailbox Store policy applied to some mailbox stores that says "keep deleted items for 10 days""
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ASKER
Hi All
Chris said:
"Sorry, I confused you. What I meant was the Deleted Items from each users mailbox would get moved into the
"Hidden" deleted items store by using the first setting.
The second setting in "Mailbox Store policy" relates to how long items in the "hidden" store are kept for.
They get recycled after the set 10 days."
Ok, got it.
Just out of interest - which of the two settings refers to 'Deleted Item retention'?
Chris said:
"Sorry, I confused you. What I meant was the Deleted Items from each users mailbox would get moved into the
"Hidden" deleted items store by using the first setting.
The second setting in "Mailbox Store policy" relates to how long items in the "hidden" store are kept for.
They get recycled after the set 10 days."
Ok, got it.
Just out of interest - which of the two settings refers to 'Deleted Item retention'?
The one in the mailbox store policy settings. This then allows you to specify time that the service "retains"
the deleted items.
In your case 10 days.
Good luck with it.
the deleted items.
In your case 10 days.
Good luck with it.
Yeah as said its the one on the Mailbox store properties that the Online maintenance check and runs the final steps to create free space
Firstly the setting that moves the deleted items into the "Deleted Items" folder applies to all users mailboxes as displayed in Outlook.
The Mailbox Store policy related to "keep deleted items for 10 days", is actually hidden from the user normally.
This keeps the deleted items that have been "emptied" from the users Outlook mailbox, even though to them it appears they are gone for good!
They can access these from Outlook by going to:
Tools-Recover Deleted Items (when the Deleted items folder is highlighted first).
The main setting in the Mailbox store policy should be the first priority, but if you define this manually for a specific user then this would take priority.
As far as I know, the user cannot change this setting.