No Primary SMTP Address

Posted on 2009-12-16
Last Modified: 2012-05-08
We have recently added a server running Exchange 2007 to an environment with a server running Exchange 2003.  The install seemed to go fine however, now when we try to create a new user and mailbox on the server running 2003, it does not create the primary SMTP address informtion.  Has anyone seen anything like this before?
Question by:JLutz_rgrta
    LVL 10

    Accepted Solution

    In the EMC look under Organization Configuration, Hub Transport, E-mail Address Policies and check your policy.  Make sure you have an email address in there that will be applied and make sure you have one set as primary.
    LVL 74

    Assisted Solution

    by:Glen Knight
    You need to create a recipient policy because the 2003 policies are not compatible.

    under Organisation Configuration > Hub transport > Email Address policies create a new policy.  You will find you won't be able to edit the existing ones.
    LVL 65

    Expert Comment

    You shouldn't mail enable users who are on Exchange 2007 with the Exchange 2003 management tools.
    a. Create the user in ADUC and then mail enable in EMC.
    b. Create the user and mail enable through EMC, then make any other domain modifications not connected to Exchange through ADUC.


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