I have a user (President of our Company) that ever time he logs off and back on his email template goes to Some weird font and double spaced. I can not see to make any changes stick through outlook. In order to fix it I copy the c:\documents and settings\CEO\application data\Microsoft\Templates folder from another user and poof it works.
What is happening that is preventing these changes from sticking. I have even limited the rights to the file thinking that he was over writing them some how. I need some help before my head ends up on a stick.