Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 4012
  • Last Modified:

Windows 7 not working online

Hi,

I have some laptops and even though it says in Explorer that they are ONLINE with our file server, any changes done on the laptops aren't seen on the server until the machine is sync'd.

I was assuming that when working ONLINE, the computer would work as if offline files was not enabled and thus ONLY use the network version of the file.

I'm having the issue now that the laptops are in the office, networked, but files are not reflecting current versions until they are sync'd. This isn't good enough for our office environment and I was wondering if anyone had a fix to force windows to use the network file when ONLINE?

Thanks,

Marty
0
marty_t
Asked:
marty_t
  • 7
  • 6
  • 2
  • +3
1 Solution
 
marty_tAuthor Commented:
Just as a note.

XP Pro sync'd perfectly and stayed online perfectly. Now with sync center, Win 7 Pro never seems to be online and only syncs when you schedule or tell it to.

Can this be changed to make Windows 7 ALWAYS use online versions of the files UNLESS offline?

Thanks,

Marty
0
 
senadCommented:
Sync Center can tell you if the files synced successfully or if there are any sync errors or warnings.
Just view Sync Conflicts.
Also did you setu up the sync partnerships properly ?
0
 
marty_tAuthor Commented:
If I click to sync it, it syncs fine. But I don't want that, I want it so that when I'm working on the network, it uses the network file. A click of SAVE in Excel or Word, etc would save the file back to the network location.

At the moment, it saves it to the offline cache and not back to the network location until it's sync'd. I've tried lowering the scheduled sync time, but they all the lappy will do is constantly sync.

Explorer even tells me that it's ONLINE. Why not use the online version of the file then?

Thanks,

Marty

P.S. I didn't know there was a "wrong" way to setup the partnership :-S (Just "Make Available Offline")
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
dfollisCommented:
I am having this exact same problem and it is a major one!  We had a finance person loose two days of work because he thought he was working on the same version as his assistant and only realized it was a problem when he noticed they were both able to open the file without it warning them that one them the other already had it open.  This was NEVER a problem with XP.  We have new Windows 7 laptop setup to exact same folders that previous XP laptop did.  It does appear that the system does not sync and stay online once the user logs in.  I have GPOs setup to force a full sync at login and log off.  Sync center shows no errors, but we have confirmed on multiple occasions that even though the user is logged into our domain with a 1GB connection and two DCs and file servers less than 100ft away; i.e. there are NO connection issues, the Windows 7 box will keep the files in offline mode even though the system is not.  There are NO warnings and no pop up that the user is offine despite these also being enabled in a GPO.  Please see attached PDF for policies we have enabled.  This is the kind of stuff that MS does that drives me nuts.  How could the release Windows 7 with this kind of bug.  This is a major and core feature for the corporate users.
Offline-Files.pdf
0
 
dfollisCommented:
Regarding Sync Center I have also seen that when it displays that there is a conflict, if you resolve it, it still says there is a conflict.  Seems very sloppy.
0
 
marty_tAuthor Commented:
I still haven't found a fix for this. Totally unacceptable from MS. But I can't believe more people aren't having this issue.
0
 
dfollisCommented:
Marty-
I was hoping you wouldn't respond with that type of message.  I'm stunned this is even an issue.  I dumped Vista at work for this same reason.  The syncing was unreliable.  This is a CORE feature for enterprise people and it should work.  Something else I discovered while rebooting some servers tonight was that one of the Windows 7 PCs was constantly scanning the server for syncable folders.  Folder it is not even setup to sync???  If you check you event looks or use Process Monitor by Systernals you might see the same.  It is almost like it is stuck in a loop and never realizes it is up to date.  I will continue to pursue this and post more info when I can.  I guess the "Experts" here aren't that yet when it comes to Windows 7.  Hopefully that will jog someone's ego and we'll get a valid response.
0
 
dfollisCommented:
Just found this link regarding a registry change on the server.  I will do so now and see if that works.

http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/d86e75e8-55ab-4443-a76f-1af2978f0e74/

0
 
dfollisCommented:
Hey do I get the points if this worked :-)
0
 
dfollisCommented:
I made the change and rebooted.  I still see the Synchronize errors in the Security Event Log.  Not sure what that is about.  I will post a follow up tomorrow AM to see if it works.
0
 
marty_tAuthor Commented:
Yes, I will award you the points if you find a fix. But that fix isn't for the issue I'm having.

The issue is that even when the PC is online files are stored locally and ONLY sent back to the server when a sync happens.

What I want to happen is it saves to BOTH local AND server when the file is saved, as it should do.

When the laptops are logged on the network, I don't really want the offline files to be active, I want to use the network files. THEN when they log off, I want them to sync so they're available offline.

Worked like a charm in XP.
0
 
j_wenCommented:
Hi,

Don't know how the network looks, but it might be the "slow-link mode" feature that kicks in. In win7 (with default settings) a client will enter slow-link mode if the latency to the server is above 80ms (and I've seen it kicking in on much lower, so the method they are using to measure doesn't seem to be perfect). In slow-link mode all writes are made to the local cache and a background sync only happens every 6 hours.

You can try to disable it in the local policy to see if it helps,
comp config->admin templates->Network->offline files->Configure Slow-link mode.
0
 
marty_tAuthor Commented:
Hi Wen,

That sounds promising, many thanks I'll give it a go on Monday.

Will let you know.

Marty
0
 
marty_tAuthor Commented:
Unfortunately, this didn't work, I setup GPO for this and nothing seems to make a difference, my laptops still say online and still work on offline files.

I'm can't use this because we are losing work now. I may have to downgrade all our new kit to XP. That's the ONLY fix for this at the moment.

Anyone have any ideas?
0
 
captaindarlingCommented:
0
 
dg-sbmCommented:
Have anyone solved this issue?  We have the same problem when connected to the network it is working offline.  I have disabled slow link mode and forced a sync when logging in, but it still does not automatically use the network copy of the files.
0
 
marty_tAuthor Commented:
I reinstalled Windows from scratch (without using the manfacturer install discs and only an MS install disc) and it seems to be better behaved.

Pre-install discs seem to break it.
0
 
dg-sbmCommented:
That is not an options for me I have too many in circulation now.
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

  • 7
  • 6
  • 2
  • +3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now