A windows installer popup box appears on a users laptop related to Microsoft Office Frontpage 2000

Posted on 2009-12-16
Last Modified: 2013-12-24
A windows installer popup box appears on a users laptop related to Microsoft Office Frontpage 2000
She only sees it every other day. not everyday which i find kind of wierd
But it appears that she has Frontpage 2003 and 2000 loaded
She is probably going to be going with dreamviewer or some other software in the near future but in the meantime is there a fix to get rid of the popup -(say under services in task manager)?

Or some other work around to prevent the popup box from even coming up

Here is the error she sees in the box

Windows Installer Popup Box
the feature you are trying to use is on a CD-ROM or other removable disk that is not available.

Insert the "Microsoft FrontPage 2000 SR-1 disk and click OK

Use Source:
Microsoft FrontPage 2000

The user said she is not using or opening the application on days when the popup shows up
One time when she opend I.E. she said the popup box came up
So it appears that their is no rhyme or reason to it.

Any thoughts?

Question by:cdubbcisco
    LVL 53

    Expert Comment

    by:Will Szymkowski
    The Windows Installer for that application is probably corrupt. I would recommend downloading Windows Installer Cleanup Utility. Run this on the user's machine and remove the installer for the applciaiton that is causing the problem.
    LVL 6

    Expert Comment

    Try uninstalling FrontPage 2000, and then make sure you have service pack 3 for Office 2003.  This will apply to FrontPage 2000. The two applications are not jiving well together.  why do you need them both?
    LVL 31

    Accepted Solution

    first i would guess that the user doesn't have permissions, but this may help

    Problem: Whenever you launched your Visual Basic application, the Windows Installer would launch and indicate that it was trying to install/repair a FrontPage component.

    Cause: There was a missing registry value for the users.

    Solution: Edit the registry:

    1- Go to the following registry location:


    2- Open the LanguageResources folder and go to the right side pane

    3- Click on Edit\New\String Value

    4- Name it the following:


    5- Give it the following value:


    6- Exit out of the registry

    taken from


    Author Comment

    i will look into these suggestions and give them a try

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