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Gateway ML3109 doesn't come on

Hi. I have a Gateway ML3109 that when you hit the power button, you hear the fans, hard drive spin up, lights turn on, but nothing happens. The screen is blank. Tried a different hard drive and I plugged in a external monitor to see if it was the monitor, but no luck. The only light that stays on after the initial startup is the hard drive light.

Any thoughts?
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dsmjeff
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dsmjeff
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1 Solution
 
BitsBytesandMoreCommented:
It does seem like it is a video card issue. If it is an onboard video card you will need to replace the motherboard.
This is the method I use to troubleshoot my laptops when brought into the shop for repair/diagnostic:
1. Capacitor/Battery check:  
A. Unplug the ac adapter. Keep ac adapter unplugged.
B. Remove the battery and keep the battery unplugged.
C. Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
D. Release the power button and plug in the ac adapter ONLY. (Note that a power indicator light should be lit on the AC Adapter when it is plugged in).
E. Normally power on the laptop.

2. If it Does Not Power "ON":
A. Check AC Adaptor: a power indicator light should be lit ON THE AC ADAPTER when it is plugged iN. If no light: replace AC Adapter.
B. If it does have a light, test the socket where AC Adapter plugs in:  If you "wiggle" the cable and the POWER LIGHT ON THE LAPTOP flickers you have a bad power socket on the motherboard.

3. Powers ON and Video is available: Test Memory and hard drive.Reset BIOS to default settings.

4. No Video? Plug in an external monitor. Test.

5. Still No Video? Disconnect AC Adapter and remove all peripherals: remove CD/DVD drive, Wi-Fi, Bluetooth, modem, printers, anything plugged into a USB port, memory. Restart. Test. No Video?

A. If it beeps: leave one memory stick and alternate.No video: Bad Video card (if it is integrated to the motherboard you must replace the motherboard).
B. No beeps: Bad motherboard or CPU.  
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BitsBytesandMoreCommented:
I looked it up, you should have an ATI RadeonĀ® Xpress 200M graphics with
Up to 64 MB of HyperMemory" but it does seem to be part of the motherboard according to gateway: 4006148R - Motherboard UMA w/ATI RC415MD w/o 1394 (FRU)
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BitsBytesandMoreCommented:
Ok .... I just confirmed. It is integrated onboard. See the screenshots below. The fact that even plugging in an external monitor does not work eliminates the posibility of a loose video cable....

Capture.JPG
Capture2.JPG
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dsmjeffAuthor Commented:
I was leaning towards something with the board, but wanted a 2nd opinion. I think your correct saying it is a card issue, therefore having to replace the whole card.
Thanks
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dsmjeffAuthor Commented:
Very helpfull! Thanks!
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