troubleshooting Question

Ten Digit voice translation-rule issue

Avatar of Brockstedt
BrockstedtFlag for United States of America asked on
Voice Over IP
7 Comments1 Solution967 ViewsLast Modified:
Good Day All,
I hope there is a simple answer to this.

We are trying to setup a voice translation-rule to translate a 10 digit DID to a four digit extension.

I setup the rule and tested it as follows:

voice translation-rule 15
 rule 1 /7062985016/ /1074/

Lagrange3845#test voice translation-rule 15 7062985016
Matched with rule 1
Original number: 7062985016     Translated number: 1074
Original number type: none      Translated number type: none
Original number plan: none      Translated number plan: none

However, when I place an incoming call to 7062985016, the call fails. If you will notice, even though the test above showed the rule was translating the incoming DID to extension 1074, below it is showing a destination for the call to be "dest=5016"

Dec 16 17:30:39.297: //-1/90046FCE8BDF/CCAPI/cc_api_display_ie_subfields:
   ----- ccCallInfo IE subfields -----
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Not sure why this is happening...

Any help would be greatly appreciated.

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