troubleshooting Question

NetApp ONTAP upgrade, upgrade advisor problem/question...

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NordCapFlag for Sweden asked on
Storage
2 Comments1 Solution4069 ViewsLast Modified:
Hi!

I am planning for the first time upgrade Data Ontap (to 7.3.2) and was going through the motions with the upgrade advisor.
The upgrade advisor is giving me a message that I don't know how to get cleared.
The message is as follows:

" At least one shelf has a non-normal status according to the environment status command. This condition must be cleared before a shelf upgrade can occur."


Here is my environment status for the shelf:

ncfiler03*> environment status shelf
        Environment for channel 0a
        Number of shelves monitored: 1  enabled: yes
        Environmental failure on shelves on this channel? no

        Channel: 0a
        Shelf: 1
        SES device path: local access: 0b.14
        Module type: AT-FCX; monitoring is active
        Shelf status: information condition
        SES Configuration, via loop id 14 in shelf 1:
         logical identifier=0x50050cc0021bc235
         vendor identification=XYRATEX
         product identification=DS14-Mk2-AT
         product revision level=3535
        Vendor-specific information:
         Product Serial Number: OPS8248721BC235
         Optional Settings: 0x00
        Status reads attempted: 1778391; failed: 0
        Control writes attempted: 10045; failed: 0
        Shelf bays with disk devices installed:
          13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
          with error: none
        Power Supply installed element list: 1, 2; with error: none
        Power Supply information by element:
          [1] Serial number: PMC643620370404
              Type: <N/A>
              Firmware version: <N/A>
          [2] Serial number: PMC643620370392
              Type: <N/A>
              Firmware version: <N/A>
        Cooling Unit installed element list: 1, 2; with error: none
        Temperature Sensor installed element list: 1, 2, 3; with error: none
        Shelf temperatures by element:
          [1] 26 C (78 F) (ambient)  Normal temperature range
          [2] 42 C (107 F)  Normal temperature range
          [3] 43 C (109 F)  Normal temperature range
        Temperature thresholds by element:
          [1] High critical: 50 C (122 F); high warning 40 C (104 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
          [2] High critical: 63 C (145 F); high warning 53 C (127 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
          [3] High critical: 63 C (145 F); high warning 53 C (127 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
        ES Electronics installed element list: 1, 2; with error: none
        ES Electronics reporting element: 1
        ES Electronics information by element:
          [1] Serial number: IMS828990028CE0
              CPLD version: <N/A>
          [2] Serial number: IMS828990028CD2
              CPLD version: <N/A>


        Shelf mapping (shelf-assigned addresses) for channel 0a:
          Shelf 1:  29  28  27  26  25  24  23  22  21  20  19  18  17  16



        Environment for channel 0c
        Number of shelves monitored: 1  enabled: yes
        Environmental failure on shelves on this channel? no


        Channel: 0c
        Shelf: 0


        Module type: ESAS; monitoring is active
        Shelf status: normal condition
        SES Configuration, shelf 0:
         logical identifier=0x500c0ff003bf4e3c
         vendor identification=NETAPP
         product identification=DS12-ESAS
         product revision level=--04
        Vendor-specific information:
         Product Serial Number: NTAPMIL-081103BF4E            
        Status reads attempted: 1778391; failed: 0
        Control writes attempted: 9996; failed: 0
        Shelf bays with disk devices installed:
          11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
          with error: none
        Power Supply installed element list: 1, 2; with error: none
        Power Supply information by element:
          [1] Serial number: NTAPDNH-0810NW322Q
              Type: <N/A>
              Firmware version: Y140
          [2] Serial number: NTAPDNH-0810NW323L
              Type: <N/A>
              Firmware version: Y140
        Voltage Sensor installed element list: 1, 2, 3, 4, 5, 6; with error: none
        Shelf voltages by element:
          [1] 12.160 Volts Normal voltage range
          [2] 5.140 Volts Normal voltage range
          [3] 3.540 Volts Normal voltage range
          [4] 12.150 Volts Normal voltage range
          [5] 5.120 Volts Normal voltage range
          [6] 3.530 Volts Normal voltage range
        Current Sensor installed element list: 1, 2, 3, 4; with error: none
        Shelf currents by element:
          [1] 3770 mA Normal current range
          [2] 4450 mA Normal current range
          [3] 4010 mA Normal current range
          [4] 4400 mA Normal current range
        Cooling Unit installed element list: 1, 2; with error: none
        Cooling Units by element:
          [1] 5520 RPM
          [2] 5360 RPM
        Temperature Sensor installed element list: 2, 3, 4; with error: none
        Shelf temperatures by element:
          [2] 32 C (89 F)  Normal temperature range
          [3] 30 C (86 F)  Normal temperature range
          [4] 34 C (93 F)  Normal temperature range
        Temperature thresholds by element:
          [1] High critical: 62 C (143 F); high warning 54 C (129 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
          [2] High critical: 62 C (143 F); high warning 54 C (129 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
          [3] High critical: 62 C (143 F); high warning 55 C (131 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
          [4] High critical: 62 C (143 F); high warning 55 C (131 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
        ES Electronics installed element list: 2; with error: none
        ES Electronics reporting element: 2
        SAS Expander Module installed element list: 2; with error: none
        Master module: 2


        Shelf mapping (shelf-assigned addresses) for channel 0c:
          Shelf 0:  11  10   9   8   7   6   5   4   3   2   1   0


As far as I can see there are no errors. Are there any other tests I should do to get some error message like "sysconfig -"?"" or something.

How do I reset the error messages if I find them, or how do I get the server to retry the test?


Sorry for all the questions but I'm not that good with NetApp yet....


/Dave
ASKER CERTIFIED SOLUTION
ringw

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