Link to home
Start Free TrialLog in
Avatar of callstate
callstate

asked on

Coding HTML email for preview pane

I send HTML based email to my clients and want to use a graphic image to produce my letterhead at the top of the email.  However, when I test the message in the MS Outlook Preview pane I see the code for the graphic, and I do not want to.
In this example that I have posted, InsWeb is using graphic files, but in the TOP pane there is text that does not exist in the bottom.  Does anyone know how to accomplish this?  This would solve my problem as the email displays properly in the BOTTOM pane, but the url for the image files is what they see in the TOP pane.
sourceHTML.txt
screenshot.jpg
screenshot2.jpg
Avatar of netozai
netozai

Outlook does block automatic picture downloads in emails for privacy and security reasons.

Displaying or displaying images/pictures for a HTML message is controlled by the settings on the client's side (Outlook on your client's computer), not on the server side (i.e. the server sending your bulk email).

Per Microsoft Outlook 2007.... you can control whether Outlook automatically downloads and displays pictures when you open an HTML e-mail message.

Go to: Outlook 2007 > Tools > Trust Center > Automatic Download

Also, here is the reason why Outlook blocks automatic picture downloads in emails:
http://office.microsoft.com/en-us/outlook/HP010440221033.aspx

Avatar of callstate

ASKER

I understand the pic being blocked by the client, that is not the issue.
If you look at the top preview in the scrrenshot ... there are two lines of text that appear in the top preview pane but not in the bottom preview pane.  
ASKER CERTIFIED SOLUTION
Avatar of netozai
netozai

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
That did it!  THANKS! - Jim
Netozai - I asked this question before and got no usuable answer ... if you post a comment on that question I'd be happy to award the points to you! - Jim
https://www.experts-exchange.com/questions/24971812/Designing-emails-for-the-preview-pane.html