Turbotax password recovery.

Posted on 2009-12-16
Medium Priority
Last Modified: 2013-11-08
How can I recover the password I placed on my Turbotax return?  This is my personal return, stored on my computer, not online.
Question by:ruby818
  • 2
LVL 54

Accepted Solution

b0lsc0tt earned 2000 total points
ID: 26082559
Did you use the "security question" and do you remember the answer to it?  If so you should see an option to recover the password and can use that answer to recover it.  If you didn't set that up or don't remember it either then I don't know of anyway to recover it.  Intuit doesn't provide one online or in the program (or have a way to recover it).  There may be a 3rd party service that can recover it but you run the risk of using software that isn't trustworthy (i.e. the free "recover mypassword" type downloads).  For just one return, which you hopefully have a paper copy of, I don't know it is worth much cost or risk.

Keep in mind if you don't have a paper copy you can get a copy from the IRS and/or your state organization.  They will charge you but they can be used to get the info if you need it.

Let me know if you have a question or how this helps.

LVL 54

Expert Comment

ID: 26526890
You can't is the answer in this case.  I did offer some other help but, even though I can understand this may not have a lot of use in the PAQ, I do feel it was answered.  Please at least review to see if Accept or Delete is better.  Thanks!


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