Antigen 9.0 using 50% cpu

Posted on 2009-12-16
Medium Priority
Last Modified: 2012-05-08
I have antigen 9.0 and its using 50% of the cpu power constantly.  The customer wants me to uninstall antigen but everything im reading is for clusters and this is a stand alone svr.  Can anyone help me with how to uninstall this software from a stand alone system. and let me know what to possibly expect that might go wrong
Question by:SBryden
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Accepted Solution

Burns2007 earned 2000 total points
ID: 26067304
It's the same process as for a cluster, except you just do it on one server.
http://support.microsoft.com/kb/946340/en-us  <-- antigen 9.0 w SP1

http://support.microsoft.com/kb/943618/en-us <-- Manual uninstall (no SP1)

Just ignore the stuff about passive nodes and the cluster administrator. You still need to remove it from add/remove programs nd just double check the reguistry keys.


Author Comment

ID: 26067481
had to stop the exchange svcs manually.  It uninstalled and there were no registry entries for regsync

Author Comment

ID: 26067483
any idea as to what would cause antigen to go crazy like that?

Expert Comment

ID: 26069474
you need to install a hotfix from Microsoft
here is the link
Antigen 9.0 for Exchange with Service Pack 1 scan job processes use a large amount of CPU resources, and a scan job may fail

Author Comment

ID: 26071556
not sure how to give you points jqpd for answering my second question....so if an admin sees this please give jqpd 500 points for answering my second question

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