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using logmein pro
with firefox plugin

Error: Logon failure: unknown user name or bad password. (1326)
Please enter your Windows username and password.

password is invalid

i am using the same email and password
tried this on multiple computers

do i need two logmein users to make this work
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1 Solution
Are you trying to remotely access your own machine? or giving some person to access your machine?
Ravi AgrawalCommented:
You will need to enter your Windows UserName and password in that dialog box & not Email-id / password combo.

There is a separate setting in the Logmein utitilty which is running in the system tray. Perhaps you will have to configure it in the logmein application, for access to the Windows userid / password.

Explore the options in the logmein application running and you will find it there.

Ravi AgrawalCommented:
Email-id Password combo is only needed to login to your account at the logmein website to access your PCs.

Marc ZCommented:
Rgb192, using logmein is a three step process.
1 install logmein on the machine you need access to.
2 go to different machine and log into the secure logmein site with the logmein name and password you set up when installing logmein.

3 when you go to connect to the remote computer that you had previously installed lmi on, you then need to provide the Windows User logon info to Connect.

If #3 doesn't work, did you set up a temporary password for the machine when you inStalled logmein?  Use that pw instead.  Hope this helps.

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