• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 784
  • Last Modified:

logmein

https://computername-icngocllee.app105.logmein.com/default.html?725234194

using logmein pro
with firefox plugin


Error: Logon failure: unknown user name or bad password. (1326)
Please enter your Windows username and password.

password is invalid


i am using the same email and password
tried this on multiple computers

do i need two logmein users to make this work
0
rgb192
Asked:
rgb192
  • 2
1 Solution
 
aman0711Commented:
Are you trying to remotely access your own machine? or giving some person to access your machine?
0
 
Ravi AgrawalCommented:
You will need to enter your Windows UserName and password in that dialog box & not Email-id / password combo.

There is a separate setting in the Logmein utitilty which is running in the system tray. Perhaps you will have to configure it in the logmein application, for access to the Windows userid / password.

Explore the options in the logmein application running and you will find it there.

Ravi.
0
 
Ravi AgrawalCommented:
Email-id Password combo is only needed to login to your account at the logmein website to access your PCs.

Ravi.
0
 
Marc ZCommented:
Rgb192, using logmein is a three step process.
1 install logmein on the machine you need access to.
2 go to different machine and log into the secure logmein site with the logmein name and password you set up when installing logmein.

3 when you go to connect to the remote computer that you had previously installed lmi on, you then need to provide the Windows User logon info to Connect.

If #3 doesn't work, did you set up a temporary password for the machine when you inStalled logmein?  Use that pw instead.  Hope this helps.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: CompTIA Healthcare IT Tech

This course will help prep you to earn the CompTIA Healthcare IT Technician certification showing that you have the knowledge and skills needed to succeed in installing, managing, and troubleshooting IT systems in medical and clinical settings.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now