troubleshooting Question

Windows 7 Professional will not load roaming profile from domain server

Avatar of Eric Brodeur
Eric BrodeurFlag for United States of America asked on
Windows Server 2003Windows 7
9 Comments1 Solution8579 ViewsLast Modified:
I'm running a Windows 2003 R2 domain with Windows XP clients. Redirected folders and roaming profiles work perfectly.

We are now testing a roll-out of Windows 7 and having trouble with the roaming profiles. Win7 reports that the roaming profile could not be accessed and is using a temp profile.

I have searched Google and Microsoft high and low for a solution - nothing. Here are the details of the error on the Win7 client.

ERROR #1
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Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
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ERROR #2
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Windows cannot locate the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you log off. This error may be caused by network problems or insufficient security rights.

DETAIL - Access is denied.
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Since this error is present for existing user accounts I created a new user that hadn't logged in anywhere. The same error was generated.

The user accounts have Full Control permission for their profile folder on the server.

I have duplicated this error on two different installations of Windows 7 with different user accounts. No amount of "logoff and login" will get the roaming profile to work.

The server-based profile folder can be viewed/accessed using the Command Prompt or Windows Explorer. It's difficult to believe this is an "access is denied" error as Event Viewer suggests. Perhaps it is an issue of the application of GPO between Windows Server 2003 and Windows 7.

Any idea what's going on here? Thanks for your help.
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