Airport Extreme can't connect to a network that a normal Airport can
Posted on 2009-12-16
I need to connect a couple of devices on the other end of my office to my wireless network who's router resides in my room. My router is a linksys wrt54g2.
At the other end of the office is a vonage device that is not wireless, so to remedy the situation I purchased a normal airport, had it join my wireless network (which it did without a problem and it worked phenomenal) I then connected the vonage device directly to the airport using ethernet and voila, everything worked flawlessly and it could receive and make phone calls (faxes in this case since its connected to a fax).
A few days later my coworker purchased a new apple laptop and noticed his wireless signal wasn't so great, so I disconnected the vonage device from the airport and plugged his laptop in, and found that his internet worked extremely well when it was connected to the airport. So... we had two choices, to buy another airport (so we could have one for the vonage unit and another for his laptop), or to upgrade to an airport extreme.
We figured since the investment was the same we may as well return the normal airport and get the extreme (as an extreme costs the same as two normal airports). The idea was to join the extreme to the network in the same manner we had done with the regular airport and hook both his laptop and the vonage device to the airport extreme via ethernet (just as we had done with the normal airport). Well turns out it's easier said than done.
When running the automated wizard, it asked if I would like to connect to an existing network, I specified the network, etc. and when it was all done it would hang upon reboot. I then tried to configure manually, but in manual configuration I don't get the option to join a network, instead I get the option to either create, or extend an existing wireless network, and if I tell it to extend the network and specify my wireless router, it says "this network cannot be extended".
So needless to say I'm confused as to why I can use a normal airport to connect his PC and/or the vonage device to my wireless network without problems, but not an airport extreme. Any help would be much appreciated.