Outlook -- Contacts Address Book

Posted on 2009-12-16
Last Modified: 2012-05-08
I just reformatted a computer running Windows XP and Office XP.  

In Outlook 2003, I'd like to show my existing contacts when selecting "To" in a new email.   Here are the steps that (I thought) would link my address book to the To/CC buttons.   Unfortunately, it doesn't seem to work.

I completed the following steps (also see Word attachment with screen shots).

- Tools/options/mail setup tab
- Email accounts
- Add new directory or address book
- Additonal address book
- Outlook address book
- Then exit outlook and reopen it

What am I missing?   Does anyone know how I can link the Outlook (or Personal) Address book to the To/CC/BC button in a new email?

Question by:ExpExchHelp
    LVL 14

    Assisted Solution

    When you click the To button and the Select Box appears, there should be a drop down list at the top for "Address Book".   It defaults to contacts, but what happens if you change it to your other address book that you added?

    Accepted Solution


    as one of the snapshots indicates, there's non "Contacts" listed.   Before I had 2 Contacts list and only the 2nd one contained the data.   Somehow in the process, both Contact list got deleted.

    How do I recreate it?


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