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Can't load web pages in IE java script errors

Posted on 2009-12-16
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Last Modified: 2013-12-08
Hi Guys,

I am trying to load a intranet link that is java loaded on it works on the majority of pcs I have here except mine and the client and it is really bugging me as I can't fix the fault.
And I don't want to re-build the clients computer as it will take too long.
I have gone through re-moving java re-adding it, removing ie re-adding it.
changed different JRE through the Java control panel.

Can some one point me in the right direction even if it is blindingly obvious

I am running windows xp, ms office 2003 and IE8 clients have the same appart from they are on IE7

This is what I get in the java console window.

Java console shows this..
load: class com.skillsoft.legacy.player.PagePlayer.class not found.
java.lang.ClassNotFoundException: com.skillsoft.legacy.player.PagePlayer.class
      at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
      at java.lang.ClassLoader.loadClass(Unknown Source)
      at java.lang.ClassLoader.loadClass(Unknown Source)
      at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
      at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
      at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed:http://learning.ime.reuters.com/content/Skillsoft4/Content/scp/com/skillsoft/legacy/player/PagePlayer/class.class
      at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
      at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
      at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
      at java.security.AccessController.doPrivileged(Native Method)
      ... 7 more
Exception: java.lang.ClassNotFoundException: com.skillsoft.legacy.player.PagePlayer.class

Thanks
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Question by:ThomsonIT
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6 Comments
 
LVL 18

Expert Comment

by:Ravi Agrawal
ID: 26069258
Java and Javascript are 2 entirely different things, though the name is common. You need to enable javascript on the client's machine.

http://ask-leo.com/why_wont_flash_work_even_though_its_installed.html

http://ask-leo.com/what_is_javascript_and_why_do_i_need_it.html

See the above links.

Try adding the intranet site to "Trusted Sites" if still no joy.

Ravi.
0
 

Author Comment

by:ThomsonIT
ID: 26092864
Hi,

Thanks for those links.. I had a look but no joy.
Is there a application say a comparison tool I can run on two computers to see what the differences are to see if I can fix this fault?

Thanks


0
 
LVL 18

Expert Comment

by:Ravi Agrawal
ID: 26093847
Try installing Adobe Flash Player by going to http://www.adobe.com/

Sorry there are too many configurations to compare, even if two PCs are indentical, so I don't think it will be possible by comparison.

Ravi.



adobe.JPG
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Author Comment

by:ThomsonIT
ID: 26101102
Hi there... I tried that no change any more ideas? I am tempted to re-image my laptop and the clients one..
Thanks
 
:)
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LVL 18

Accepted Solution

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Ravi Agrawal earned 2000 total points
ID: 26102241
Try repairing Corrupt Windows System Files with the System File Checker. Windows + R key will bring up the Run Dialig Box. Enter sfc /scannow in it and hit Ok. You will need your Windows CD in Hand, just in case the utility asks for it. If it does find corrupt system files & replaces them, the try uninstall - reinstall Java & see if the  prooblem is resolved.

Did you go to http://java.com/en/ and Click "Do I have Java?" to see if your JVM is actually working?

Ravi.
0
 
LVL 18

Expert Comment

by:Ravi Agrawal
ID: 26102290
It could be that a leftover of Microsoft JVM is interfering with your current installaion of Java. See the below link to complete remove Microsoft JVM.

http://www.helpwithwindows.com/WindowsXP/howto-21.html

Ravi.


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