Can't load web pages in IE java script errors

Posted on 2009-12-16
Medium Priority
Last Modified: 2013-12-08
Hi Guys,

I am trying to load a intranet link that is java loaded on it works on the majority of pcs I have here except mine and the client and it is really bugging me as I can't fix the fault.
And I don't want to re-build the clients computer as it will take too long.
I have gone through re-moving java re-adding it, removing ie re-adding it.
changed different JRE through the Java control panel.

Can some one point me in the right direction even if it is blindingly obvious

I am running windows xp, ms office 2003 and IE8 clients have the same appart from they are on IE7

This is what I get in the java console window.

Java console shows this..
load: class com.skillsoft.legacy.player.PagePlayer.class not found.
java.lang.ClassNotFoundException: com.skillsoft.legacy.player.PagePlayer.class
      at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
      at java.lang.ClassLoader.loadClass(Unknown Source)
      at java.lang.ClassLoader.loadClass(Unknown Source)
      at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
      at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
      at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed:http://learning.ime.reuters.com/content/Skillsoft4/Content/scp/com/skillsoft/legacy/player/PagePlayer/class.class
      at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
      at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
      at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
      at java.security.AccessController.doPrivileged(Native Method)
      ... 7 more
Exception: java.lang.ClassNotFoundException: com.skillsoft.legacy.player.PagePlayer.class

Question by:ThomsonIT
  • 4
  • 2
LVL 18

Expert Comment

by:Ravi Agrawal
ID: 26069258
Java and Javascript are 2 entirely different things, though the name is common. You need to enable javascript on the client's machine.



See the above links.

Try adding the intranet site to "Trusted Sites" if still no joy.


Author Comment

ID: 26092864

Thanks for those links.. I had a look but no joy.
Is there a application say a comparison tool I can run on two computers to see what the differences are to see if I can fix this fault?


LVL 18

Expert Comment

by:Ravi Agrawal
ID: 26093847
Try installing Adobe Flash Player by going to http://www.adobe.com/

Sorry there are too many configurations to compare, even if two PCs are indentical, so I don't think it will be possible by comparison.



Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.


Author Comment

ID: 26101102
Hi there... I tried that no change any more ideas? I am tempted to re-image my laptop and the clients one..
LVL 18

Accepted Solution

Ravi Agrawal earned 2000 total points
ID: 26102241
Try repairing Corrupt Windows System Files with the System File Checker. Windows + R key will bring up the Run Dialig Box. Enter sfc /scannow in it and hit Ok. You will need your Windows CD in Hand, just in case the utility asks for it. If it does find corrupt system files & replaces them, the try uninstall - reinstall Java & see if the  prooblem is resolved.

Did you go to http://java.com/en/ and Click "Do I have Java?" to see if your JVM is actually working?

LVL 18

Expert Comment

by:Ravi Agrawal
ID: 26102290
It could be that a leftover of Microsoft JVM is interfering with your current installaion of Java. See the below link to complete remove Microsoft JVM.




Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this modest contribution, I want to share with the IT community (especially system administrators, IT Support Engineers and IT Help Desks) about Windows crashes/hangs and how to deal with these particular problems.
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Suggested Courses

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question