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Windows 7 - Cannot connect to network attached storage

Hello

I have recently added a Windows 7 based HP laptop to our home network. The laptop connects fine to the internet, but it is unable to detect a network drive (1TB) that is attached to a wireless router. Other machines - XP and Vista based, obviously sees the drive correctly. It is a World Book drive and when trying to connect to it via \\Mybookworld it simply times out after a while and says the drive cannot be detected. We have ran all the updates on Windows 7 and have also disabled Windows Firewall on the laptop. Any ideas as to why we cannot detect this drive?

Thanks

Anton

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AsparagusX
Asked:
AsparagusX
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2 Solutions
 
arixsinCommented:
Can you ping "mybook" from the Win7 machine?
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arixsinCommented:
sorry, ping "mybookworld"
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arixsinCommented:
You need to update the firmware on the WD drive. From the release notes:

Firmware Version 01.01.16
New Features:
" Added Windows 7 DMS compliance

Here is how to do it:

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=3304
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AsparagusXAuthor Commented:
Yes, we can ping the drive. Going to be making a back-up of the drive now, before applying the firmware upgrade - that does appear to be the solution at the moment. Will report back in a few days time when back-up complete and firmware update applied.

Thanks

Anton
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McKnifeCommented:
If the firmware upgrade does not solve it, try two things: First, use the ip instead of the name. There are incompatibilites between vista/W7 and samba shares when using the name.
If that does not work out, set the following local group policy for a test: open secpol.msc and go to loc. pol. - security options - netw. security - Lan manager authentication level and set it to the value that xp is using.
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(copied and pasted from another posting of me)
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