I have a usr that is trying to connect to our remote office via pptp vpn. It was setup by someone other than me, and it would not connect. they created multiple connections that were identical in hopes of one of them working. When i right click the connection icon and chooser properties, i get this eror: "An un expected error occured" I know that the logon credentials are correct. this is Win XP SP3. Now it is impossable to delete the connection, even from safe mode, and when i try to connect, i double click the icon and absolutely nothing happens. Is this a common problem? can you help me with a fix? What other info do i need to supply?