Clipboard Problems with Windows 7

Posted on 2009-12-17
Last Modified: 2012-05-08
Dear Experts,

A client is having clipboard problems with only certain apps, and this began after a crash. Now he cannot copy or paste in certain apps. Problem persists even after reboot.


Question by:ttobin333
    LVL 22

    Expert Comment

    can you elaborate a little more....
    What are these ...'certain apps' ?
    Crash caused by what ?
    Which version of Windows 7 are you running?

    Author Comment

    Details are a bit limited, since this complaint came from a client. The app of main concern is "My Notes Keeper". Crash details also very unclear, but he had to do a hard reboot.  Copy/paste is reportedly working in standard Windows apps such as notepad. Win 7 is 32 bit home premium.


    Author Comment

    Correction: Win7 Ultimate.

    What I'm hoping to get here are general suggestions for diagnosing and hopefully fixing this. I understand that a specific solution is not possible with limited second hand details.
    LVL 17

    Assisted Solution

    Certain app or certain apps.
    For a starter, you can try to reinstall this application or try to run it in compatibility mode and admin permissions.
    At least, I would try that first considering information given.

    Author Comment

    That didn't work. Somehow, I think there was a permanent change to the clipboard function. Doesn't make sense...
    LVL 6

    Accepted Solution

    Since this supposedly happened after a crash, it's possible that part of the OS data got stuck in a bad sector of the hard drive. Or maybe part of the file system is toast. Schedule the PC to run a checkdisk on next reboot (right click on the drive in Windows Explorer, choose Properties, then click Tools, then click "Check Now". Check both "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors".

    You will want to run this at the end of the day when the client leaves his workstation because it could take hours. However, I have seen checkdisk solve both operating system and application errors before. It's worth a shot.

    Author Comment

    Thanks, passed this suggestion on to him. Waiting to hear back...
    LVL 22

    Assisted Solution

    Clipboard is a system function and if that goes wacko then reinstall is more appropriate.
    It has no registry keys or anything like that that you can fix.
    Reinstall is your only option.
    Unless a miracle happens ....

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