When plugging in a 2nd USB Thermaltake Max 4 Esata & USB Combo external enclosure (Western Dig 1TB eSATA drive in the enclosure), the "safely remove hardware" icon and/or the drive letters for the two external drives disappears. These are for backup purposes.
1. In computer management, the first USB will be visible and accessible. The second is not present even after rescanning the drives. All other "brands" of external drives are visible (other brands Addonics external enclosure, Maxtor one touch, etc... - don't have other Thermaltake models to try)
2. The "Safely Remove Hardware" icon is visible only if I have another(s) USB device plugged in (i.e. Addonics external enclosure, Maxtor one touch, etc...). No Thermaltake drives are present for safe removal.
3. In "My Computer", the first thermaltake drive is available and useable.
4. With more than 1 Thermaltake plugged in Rundll32.exe will shows only the non-Thermaltake drive(s) (Addonics, Maxtor, etc...).
As an added twist, we a another Thermaltake Max 4 connected via eSATA port (though this appears to not have any different results for the USB drives, whether plugged in or not).
Any suggestions since I have 10 of these enclosures for daily and weekly backup purposes?