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iPhone connection to Exchange 2003

I'm trying to get a customers brand new iPhone to connect to his Exchange server.  I enter the information and it comes back saying that the settings could not be verified.  I am able to login to his OWA account with out a problem.  I have HTTP, HTTPS, and IMAP all open on the firewall.  What else am I missing?
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BuchananHauling
Asked:
BuchananHauling
5 Solutions
 
dicconbCommented:
The iPhone assumes you are connecting to Exchange 2007, which offers autoconfiguration.  Once it fails to find the autoconfiguration address it adds an extra field where you can enter the server name.  The server name should be the same as for OWA, eg mail.yourcompany.com if the OWA URL is https://mail.youcompany.com/exchange/
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eddie_86Commented:
Is it a single Exchange 2003 server or it is a FE BE scenario?

Is there any other phones connected to the Exchange server or you are trying it for the first time?

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dicconbCommented:
There is a possiblility that the Exchange server doesn't have Activesync enabled, which would prevent iPhone sync.  If it's still not working, I advise checking with the Exchange Administrator that Exchange SP2 is installed, and that "Enable Direct Push over HTTP(S)" is enabled in Global Settings > Mobile Devices > Properties, within Exchange System Manager.
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Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Usually this is due to a certificate that I have found with the iphone.   I have been able to hit accept and it would work.
In order for the iPhone to work with Exchange 2003 active sync - exchange needs to be at Service Pack 2.  
As far as Active Sync issues you can use this to test:
https://www.testexchangeconnectivity.com/ 
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Satya PathakLead Technical ConsultantCommented:
Please find IIS authentication type and the SSL requirement for Exchange 2003
1) Default Website : Annonymous & Integrated      NO SSL
2) Exadmin : Integrated                                          NO SSL
3) Exchweb : Annonymous                                      NO SSL
4) Exchange: Basic                                                  SSL Optional
5) RPC     : Basic                                                      SSL Required
6) OMA     : Basic                                                     SSL Optional
7) Public  : Basic+Integrated                                   SSL Optional
8) exchange-oma : Basic & Integrated                    NO SSL
9) Microsoft-Server-ActiveSync : Basic                     SSL Required
After that need to restart IIS service.
More Info:
http://windowsitpro.com/article/articleid/96730/getting-your-iphone-to-sync-with-exchange-2003.html

As far as Active Sync issues you can use this to test:
https://www.testexchangeconnectivity.com/ 
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crossfiredCommented:
I can tell you that In light of Exchange 2007 and 2010, 2003 technology is now very old... In 2007 exchange, the mobile device is already turned on out of the box and you simply answer the questions in the Iphone GUI and your device is configured and synced in no time. Push is also available for the email! It is really fanttastic...

As far as 2003, I had a fairly difficult time setting it up with windows mobile. I did get push mail with 2003 and WM 5.0 but it required tweeking of IIS and a reg edit on the phone... I think the only way to go with the iphone and exchange is to upgrade... I will put some stuff up on the next post but I really believe you will be happier with exchange 2007 or 2010... what I am about to put up is really a Hack, comparitively speaking... Give me a minute do dig the stuff up.
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crossfiredCommented:
IMAP - Use at your own risk..

http://www.smallbizserver.net/Default.aspx?tabid=266&articleType=ArticleView&articleId=231


http://www.nogeekleftbehind.com/2007/09/14/using-an-iphone-with-sbs-2003

I also attached my notepad I had open when I did my WM5 push.. It was supposed to work with Iphone at the time but I never tested it. Good luck Remember Exchage 2010 is going to make your life easier... Or shoud I say more "interesting"
Document.txt
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BuchananHaulingAuthor Commented:
Thank you for all the suggestions.  It turns out that the issue was that the OMA was not setup through the SBS setup when the server was first installed.  Once I reran the setup and enabled OMA everything started working.
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dicconbCommented:
In case anyone else is trying to do this, it should be possible to get full push email working on Exchange 2003, provided it has Service pack 2 installed.  I have done this on my iPhone with our Exchange 2003 Front-End Back-End configuration, and it works perfectly!  No need for IMAP or OMA.
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