troubleshooting Question

Lotus Notes 8.0.2 error message when Notes is initailly launched

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Flostate17Flag for United States of America asked on
Lotus IBM
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I have a Windows XP user on a IBM T42 laptop who is trying to launch local install of Lotes Notes 8.0.2, and she's receiving the following error message: Error: Unable to initialise the VSE Engin.  User has rebooted twice.  No problems were reported before today.  No Notes processes were locked up prior to starting.  User did say something about she was not able to open Notes while on the VPN yesterday.
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