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Gateway LT3103 Network Adapter not Showing up in Windows 7

Posted on 2009-12-17
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Last Modified: 2013-11-17
I just purchased a Gateway LT3103 Netbook. It came with Vista Home Premium, so I immediately blew away the OS and loaded Windows 7 Pro 32 bit.

The install went fine and the only driver I was missing was my wireless card and the video driver. These were easily found and installed. Here is my issue:

The network adapter does not show up in Device Manager. I found this out because I tried to install the proper driver and it came back with no hardware found error. I looked in Device Manager and there are no exclamation points and no unknown devices. Has anyone had this issue before? I know there is a network adapter on there and I did see it when I booted up on the original Vista Boot. Any ideas?

Thanks

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Question by:sirichaiphumirat
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by:BitsBytesandMore
ID: 26075012
Does your netbook have a switch to turn off the Network adapter.... this could be the reason why it is not showing up.
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BitsBytesandMore earned 2000 total points
ID: 26075067
This is what I mean:
Capture.JPG
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by:BitsBytesandMore
ID: 26075089
This is a better view:
Capture.JPG
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by:BitsBytesandMore
ID: 26075113
This is the top view:
Capture.JPG
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by:BitsBytesandMore
ID: 26075309
Ok .... I finally found your Quick Setup Guide and a screenshot of where your switch is. I am attaching both for you to review.
I hope this helps.

Capture.JPG
LT3100-Series-Quick-Setup-Guide.pdf
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Author Comment

by:sirichaiphumirat
ID: 26075588
BitsBytesandMore:

My wireless LAN is fine. I'm able to connect to my network through it and brows the web. Its just the Ethernet port that is not present. I'll check the switches just in case though. I would imagine even if a switch was off, the controller would still show up in Device Manger. Any other ideas?

Thanks,
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by:BitsBytesandMore
ID: 26075632
I've seen it happen both ways..... on some computers it disappears from the device manager, on others (like mine) it just shows disabled.
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by:BitsBytesandMore
ID: 26075675
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by:BitsBytesandMore
ID: 26075722
I notice that they have all the drivers for Windows 7 on their download site so it is definitely not a "Compatibility" issue.
http://support.gateway.com/support/drivers/search.asp?st=pn¶m=LT31
I would go over the driver list and install one by one..... it might be that Windows 7 assigned the wrong driver to the wrong component. This happens.
If it does not show up as something with a Yellow Exclamation Mark....... I would say this is a case for a Warranty claim..... especially since they DO SUPPORT Windows 7 (they can't blame you for it not showing up)
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by:senad
ID: 26078172
The adapter does not show in windows 7 , just the wireless connection status.
To see your adapter you must open network and Sharing center > Change adapter settings.
Only when you connect by cable the adapter shows.
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by:BitsBytesandMore
ID: 26079669
Hi senad.... he mentioned in his original question that it is not showing up in the device manager...
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by:senad
ID: 26080092
you are right BitsBytesand& - sorry...

:sirichaiphumirat - did you try 'scan for hardware changes' in device manager ?
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by:BitsBytesandMore
ID: 26080147
Nothing to be sorry about.... I jump lines all the time when reading fast (sometimes it's very embarrassing) ... :)
I appreciate you help here so we can figure this out as a team.... this one is a strange one.
Bits.
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Author Closing Comment

by:sirichaiphumirat
ID: 31668647
Looks like after a Windows Update- It displayed. Very odd since there was no driver in the install list. Either way it's working now Thanks for your Help!
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