• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 776
  • Last Modified:

Gateway LT3103 Network Adapter not Showing up in Windows 7

I just purchased a Gateway LT3103 Netbook. It came with Vista Home Premium, so I immediately blew away the OS and loaded Windows 7 Pro 32 bit.

The install went fine and the only driver I was missing was my wireless card and the video driver. These were easily found and installed. Here is my issue:

The network adapter does not show up in Device Manager. I found this out because I tried to install the proper driver and it came back with no hardware found error. I looked in Device Manager and there are no exclamation points and no unknown devices. Has anyone had this issue before? I know there is a network adapter on there and I did see it when I booted up on the original Vista Boot. Any ideas?

Thanks

0
sirichaiphumirat
Asked:
sirichaiphumirat
  • 10
  • 2
  • 2
1 Solution
 
BitsBytesandMoreCommented:
Does your netbook have a switch to turn off the Network adapter.... this could be the reason why it is not showing up.
0
 
BitsBytesandMoreCommented:
This is what I mean:
Capture.JPG
0
 
BitsBytesandMoreCommented:
This is a better view:
Capture.JPG
0
Protect Your Employees from Wi-Fi Threats

As Wi-Fi growth and popularity continues to climb, not everyone understands the risks that come with connecting to public Wi-Fi or even offering Wi-Fi to employees, visitors and guests. Download the resource kit to make sure your safe wherever business takes you!

 
BitsBytesandMoreCommented:
This is the top view:
Capture.JPG
0
 
BitsBytesandMoreCommented:
Ok .... I finally found your Quick Setup Guide and a screenshot of where your switch is. I am attaching both for you to review.
I hope this helps.

Capture.JPG
LT3100-Series-Quick-Setup-Guide.pdf
0
 
sirichaiphumiratAuthor Commented:
BitsBytesandMore:

My wireless LAN is fine. I'm able to connect to my network through it and brows the web. Its just the Ethernet port that is not present. I'll check the switches just in case though. I would imagine even if a switch was off, the controller would still show up in Device Manger. Any other ideas?

Thanks,
0
 
BitsBytesandMoreCommented:
I've seen it happen both ways..... on some computers it disappears from the device manager, on others (like mine) it just shows disabled.
0
 
BitsBytesandMoreCommented:
I notice that they have all the drivers for Windows 7 on their download site so it is definitely not a "Compatibility" issue.
http://support.gateway.com/support/drivers/search.asp?st=pn¶m=LT31
I would go over the driver list and install one by one..... it might be that Windows 7 assigned the wrong driver to the wrong component. This happens.
If it does not show up as something with a Yellow Exclamation Mark....... I would say this is a case for a Warranty claim..... especially since they DO SUPPORT Windows 7 (they can't blame you for it not showing up)
0
 
senadCommented:
The adapter does not show in windows 7 , just the wireless connection status.
To see your adapter you must open network and Sharing center > Change adapter settings.
Only when you connect by cable the adapter shows.
0
 
BitsBytesandMoreCommented:
Hi senad.... he mentioned in his original question that it is not showing up in the device manager...
0
 
senadCommented:
you are right BitsBytesand& - sorry...

:sirichaiphumirat - did you try 'scan for hardware changes' in device manager ?
0
 
BitsBytesandMoreCommented:
Nothing to be sorry about.... I jump lines all the time when reading fast (sometimes it's very embarrassing) ... :)
I appreciate you help here so we can figure this out as a team.... this one is a strange one.
Bits.
0
 
sirichaiphumiratAuthor Commented:
Looks like after a Windows Update- It displayed. Very odd since there was no driver in the install list. Either way it's working now Thanks for your Help!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Microsoft Azure 2017

Azure has a changed a lot since it was originally introduce by adding new services and features. Do you know everything you need to about Azure? This course will teach you about the Azure App Service, monitoring and application insights, DevOps, and Team Services.

  • 10
  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now