Ctrl Alt Delete not working

Posted on 2009-12-17
Last Modified: 2012-05-08
Hello all,

Laptop, Windows XP SP3, HP nx9420

User is having an issue when he takes the laptop off of the network and takes it home. He puts the laptop to sleep the when he gets home he opens the laptop presses the power button to wake it up. The laptop appears to come up fine but when Ctrl, Alt & Delete is pressed nothing happens? He holds down the power button to reboot the laptop and upon reboot all works fine.

Checked power settings and all looks ok, any ideas would be great?
Question by:nole4life01
    LVL 20

    Accepted Solution

    Update the chipset/motherbaord drivers for the laptop.  Check for any firmware updates too.
    LVL 9

    Expert Comment

    LVL 2

    Expert Comment

    Does he log out before putting the pc to sleep? Forgive me, this might sound funny,but try it.  "takes laptop off the network" --> meaning he logs off or does he just plug out the network cable?  Try logging out before removing the network cable,  If he has a re-occuring problem with the laptop not wanting to wake up from sleep or hibernation, no matter where he is, i would aggree with the above answer of updating drivers.

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