IE 8 Flash Player Problem

Posted on 2009-12-17
Medium Priority
Last Modified: 2013-12-08
Windows 7 Ultimate computer has a problem while running IE 8 pages with flash.
Pages that use Flash Player intermittently freeze and cause IE 8 to hang.
I have disabled flash player and the problem goes away.  I uninstalled flash player rebooted  and then reinstalled the plug-in yet the problem continues.

Any Suggestions?
Question by:paulvi
  • 3
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Expert Comment

ID: 26075812
Try installing the firefox web browser then install flash player 8 and browsing to the site in question and see if that solves your issue. There may be another plugin specific to IE 8 that is causing it to crash when it invokes flash, which you'd have to uninstall. Installing firefox with flash will show you if it's flash itself or not.

Author Comment

ID: 26076299
Hi Sardiskan
I do also use firefox and I don't have a problem connecting to the sites using that browser.

Author Comment

ID: 26076316
Here's the error from the event log

Log Name:      Application
Source:        Application Error
Date:          12/16/2009 10:19:27 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      computer002
Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: Flash10d.ocx, version:, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x0015843d
Faulting process id: 0xb30
Faulting application start time: 0x01ca7ec7a7a1ff6a
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\system32\Macromed\Flash\Flash10d.ocx
Report Id: fb1b0dba-eaba-11de-9e16-001e8c76f11d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2009-12-17T03:19:27.000000000Z" />
    <Security />
    <Data>C:\Program Files\Internet Explorer\iexplore.exe</Data>
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Expert Comment

ID: 26076638
It's failing on FLash player 10d. Try installing a previous version of flash and see if that makes a difference.

Also, if you don't have a problem with it in firefox, why not just use firefox?

Author Comment

ID: 26077391
It has been happening with all versions of flash so far.

I do use Firefox , But I'd like to fix IE

Accepted Solution

sardiskan earned 1000 total points
ID: 26077405
Looks like this problem is pretty well known. There is a question for it on EE already.


Looks like you should try starting IE8 in compatibility view.

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