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IE 8 Flash Player Problem

Posted on 2009-12-17
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Last Modified: 2013-12-08
Hello,
Windows 7 Ultimate computer has a problem while running IE 8 pages with flash.
Pages that use Flash Player intermittently freeze and cause IE 8 to hang.
I have disabled flash player and the problem goes away.  I uninstalled flash player rebooted  and then reinstalled the plug-in yet the problem continues.

Any Suggestions?
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Question by:paulvi
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6 Comments
 
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Expert Comment

by:sardiskan
ID: 26075812
Try installing the firefox web browser then install flash player 8 and browsing to the site in question and see if that solves your issue. There may be another plugin specific to IE 8 that is causing it to crash when it invokes flash, which you'd have to uninstall. Installing firefox with flash will show you if it's flash itself or not.
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Author Comment

by:paulvi
ID: 26076299
Hi Sardiskan
I do also use firefox and I don't have a problem connecting to the sites using that browser.
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Author Comment

by:paulvi
ID: 26076316
Here's the error from the event log

Log Name:      Application
Source:        Application Error
Date:          12/16/2009 10:19:27 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      computer002
Description:
Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: Flash10d.ocx, version: 10.0.42.34, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x0015843d
Faulting process id: 0xb30
Faulting application start time: 0x01ca7ec7a7a1ff6a
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\system32\Macromed\Flash\Flash10d.ocx
Report Id: fb1b0dba-eaba-11de-9e16-001e8c76f11d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-17T03:19:27.000000000Z" />
    <EventRecordID>19198</EventRecordID>
    <Channel>Application</Channel>
    <Computer>computer002</Computer>
    <Security />
  </System>
  <EventData>
    <Data>iexplore.exe</Data>
    <Data>8.0.7600.16385</Data>
    <Data>4a5bc69e</Data>
    <Data>Flash10d.ocx</Data>
    <Data>10.0.42.34</Data>
    <Data>4ae7baed</Data>
    <Data>c0000005</Data>
    <Data>0015843d</Data>
    <Data>b30</Data>
    <Data>01ca7ec7a7a1ff6a</Data>
    <Data>C:\Program Files\Internet Explorer\iexplore.exe</Data>
    <Data>C:\Windows\system32\Macromed\Flash\Flash10d.ocx</Data>
    <Data>fb1b0dba-eaba-11de-9e16-001e8c76f11d</Data>
  </EventData>
</Event>
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LVL 5

Expert Comment

by:sardiskan
ID: 26076638
It's failing on FLash player 10d. Try installing a previous version of flash and see if that makes a difference.

Also, if you don't have a problem with it in firefox, why not just use firefox?
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Author Comment

by:paulvi
ID: 26077391
It has been happening with all versions of flash so far.

I do use Firefox , But I'd like to fix IE
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Accepted Solution

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sardiskan earned 1000 total points
ID: 26077405
Looks like this problem is pretty well known. There is a question for it on EE already.

http://www.experts-exchange.com/Software/Photos_Graphics/Web_Graphics/Macromedia_Flash/Q_24478419.html

Looks like you should try starting IE8 in compatibility view.
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