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Laptop wireless card not recognized

I have an HP dv6045nr laptop.  I have recently installed all the required drivers and Windows XP SP3.  The issue is that the wireless card will intermittently not work.  Sometimes a reboot will make the computer see the actual device in device manager, other times it's like its not even installed in the computer.  I have uninstalled and reinstalled the device/drivers at least 6 times but nothing seems to make a difference.  Any suggestions?
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MemberMinded
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MemberMinded
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2 Solutions
 
BitsBytesandMoreCommented:
Check the actual mini-pci card: make sure that the card is inserted properly (that it is not loose). Also do the same for the Main and Aux antennas....they could be loose. This doesn't seem to be a software issue but more like a hardware problem.
It could be that the WiFi mini-pci card is damaged.
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BitsBytesandMoreCommented:
By the way..... just curious, why did you post this question in the Outlook Groupware Software zone.... it should be XP, PC Laptops and Miscellaneous Hardware. You will get more answers this way.
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MemberMindedAuthor Commented:
I'm not sure why it posted to this...because I selected laptops.... hmm.

But i'll take a look at the hardware itself and see what is going on.
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asiduCommented:
>>> Sometimes a reboot will make the computer see the actual device in device manager, other times it's like its not even installed in the computer<<<

Check that if the LED on the Mini-pci card lighted ?
Inspect the mini-pci card connector if its possible.
Try to press into the card to the computers.
If the hard ware is not detected it will not be installed.

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MemberMindedAuthor Commented:
I have removed and reseated the wireless card inside the PC to no avail.  At this point I am thinking it is either a bad wifi card or a bad motherboard.
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BitsBytesandMoreCommented:
Hello MemberMinded,
Make sure you make the correction to the zones before assigning points. This will allow whomever provides you with the best answer to get the points credited in the appropriate zone and will help other askers in the future when looking for a similar problem. In this scenario the appropriate zones would be Windows XP Operating System, Pc Laptops and Windows OS or Miscellaneous Hardware.
Try resetting your TCP/IP. From the command prompt type:
netsh winsock reset
Or use the Microsoft Fix-It utility available at: http://support.microsoft.com/kb/299357
 
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BitsBytesandMoreCommented:
By the way.... it would be highly unlikely that this would be a bad motherboard. It is most likely a bad mini-pci WiFi card.
If you have a friend or another laptop in the house or office from which you can borrow another card, this would be a great test to run..... it will definitely single out if the problem is with the hardware or with the software.
In any case, Mini-PCI WiFi cards are very cheap....around $25...
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MemberMindedAuthor Commented:
I have reset TCP/IP (netsh int ip reset resetlog.txt) and Winsock (netsh winsock reset) to no avail.  Wifi card still erratic.  
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BitsBytesandMoreCommented:
MemberMinded..... Any feedback? did you try with another card? In many stores they will allow you to return it within 14 days...... (in case that is not the problem)..
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MemberMindedAuthor Commented:
Haven't had a chance to pick up/install a different WiFi card yet... we have a bunch of other donated computers as well so I've been working on getting those functional as well :-)   I'm going to try and do that this coming week, however and see if it is just a hardware issue with the WiFi card.
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BitsBytesandMoreCommented:
Oh.. great. Having other laptops available means that you can pull out a WiFi card from any of the other known working laptops and test. Perfect. It will save you a lot of grief and troubleshooting time.
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MemberMindedAuthor Commented:
replaced the wifi card but still same issue.  Motherboard must be at fault.  
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