Error savings a new item in the My Documents folder with Microsoft Office

Posted on 2009-12-17
Last Modified: 2013-11-25
I am having a problem when users are attempting to save any documents in their "My Documents" folder. I have folder redirection enabled. I have checked the share permission and security for the location of the redirected folder and the permission are set to full control. However users are not able to create any new documents. they can save an existing document though. When attempting to save a document in the folder i recieve the following error "\\<SERVER>\<LOCATION>\<USER>\My Documents\File.docx' cannot be found. Check you spelling, or try a different path.

This error only occurs when trying to save documents in Microsoft Office 2007. I was able to have a user copy an office document into their my documents through windows explorer.

I need to get this fixed asap. Thanks.
Question by:jokeefe1130
    LVL 31

    Accepted Solution

    When checking permissions on target location, did you use "effective permissions"-tab in advanced security dialog?
    It sounds similar to issues when having denied delete permission preventing the user from deleting temporary files.
    LVL 7

    Assisted Solution

    I think this will be a temporary issue. Restarting your computer may resolve this issue.

    Author Comment

    Effective permission show the user has access to create/read/write and new files. Hense the user is able to create a new file using windows explorer.

    This problem is effecting all users on all computers, so unless you are refering to me rebooting the server i dont believe this would be a temporary issue.

    Again.. i believe this problem may be isolated to microsoft office 2007
    LVL 28

    Assisted Solution

    You're correct in assuming it's Office only. About the same error occurs in Word 2007 if you try to save to an UNC path like \\sever\folder. Try mapping the folder in question to a drive letter like U:. That resolves the Word issue.
    LVL 31

    Assisted Solution

    by:Henrik Johansson
    As you explained in followup, user hasn't been granted delete permission. The delete permission is neaded to delete temporary files to let save process in Office work correctly. If user is prevented delete access, the folder is classified as readonly by Office application and the save will fail.

    Featured Post

    Find Ransomware Secrets With All-Source Analysis

    Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

    Join & Write a Comment

    Online collaboration can help businesses be more efficient, help employees grow their skills and foster a team environment.
    "Disruption" is the most feared word for C-level executives these days. They agonize over their industry being disturbed by another player - most likely by startups.
    The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    26 Experts available now in Live!

    Get 1:1 Help Now