troubleshooting Question

Possible Malware infection removal equluxrq.sys infected

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wcoilFlag for United States of America asked on
DesktopsAnti-Virus AppsAnti-Spyware
11 Comments1 Solution1553 ViewsLast Modified:
I need some serious help.  Have a customers PC that was highly infected.  We're to the point now that only Malwarebytes is finding 1 infected file.  It is located in C;\Windows\System32\drivers\ the filename is equluxrq.sys.  I selected to have malwarebytes remove it on reboot but the file keeps coming back.  I've also attempted to use the File Assassin tool to manually remove it, but when i do that i get the following error:  A device attached to the system is not functioning.  
  I rebooted the PC in safe mode and when i attempt to run or reinstall either malwarebytes or HiJackthis to remove the file in safe mode I am getting Runtime Error 481 Invalid Picture
I've also tried to manually take ownership and admin rights to this file but have continue to get the device error.
Any help would be greatly appreciated.
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