Win 2K3 R2 Server rebooting with Error code 000000d1, parameter1 00001002, parameter2 d0000002, parameter3 00000001, parameter4 856ebd9c

Posted on 2009-12-18
Last Modified: 2013-12-14
I've got a server that's crashing every few days with the following events:

Error code 000000d1, parameter1 00001002, parameter2 d0000002, parameter3 00000001, parameter4 856ebd9c.


Error code 000000d1, parameter1 00001002, parameter2 d0000002, parameter3 00000001, parameter4 8541cb3f.

Any ideas?
Question by:paulurfi
    LVL 13

    Accepted Solution

    Driver issue? When looking in device manager, do you see any yellow !? Have you upgraded hardware or completed any windows updates lately? Anything in paticular in the vent manager?
    LVL 2

    Expert Comment

    This could be a driver, service or application that has a memory leak.  This cause the software to slow consume memory until it causes a crash.  It can be a very difficult problem to isolate.  If it is a Service or application you can use a utility like Systernals Process Explorer (you will need to add a column called Working set size).  Keep an eye on the amount of memory used.  If you see one that keeps consuming memory then it may be your culprit.  Try closing the app or shutting down the service for a few days.  If the error goes away the you will need to check with the vendor to get a newer version of the software.

    Also I would recommend check to make sure that all of your hardware drivers are up to date.

    Author Comment

    Hey marine, you know I never thought of that but now that you say it there is an unidentified PCI device in there.  Not sure what that could be.  I failed to mention this is a VM running on Oracle VM (Xen).  I've never had any problems like this before with any other VM's.  Nothing out of the ordinary in the Event Viewer.


    Good advice, I'll fire up process explorer and keep an eye on it.  


    Author Comment

    Ok, marine7275 you were first and you were right.  I checked some other VM's that we had made from the same template and I could reproduce the error because the same unknown PCI device was there. I uninstalled it and voila! no more BSOD.  Thanks for the obvious solution. Lesson of the day: when in doubt, check the simple stuff first!

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