• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 319
  • Last Modified:

Yahoo files and contacts lost

A friend recently experienced a phishing message sent to her yahoo contact list saying that she had made an unexpected trip to London and had lost her baggage and asking money to be sent to her by Western Union.

She was in contact with Yahoo about it and apparently there was some collateral damage in the form of wiping out her contact list and alal her messages.  Yahoo was able to restore her inbox and folders but alal messages in the folders (except inbox) are gone.  (I think they restored her contact list too.)

At first it was inconceivable to me that this could have happened other than something that had invaded her laptop.  That is, I didn't see it as a problem at Yahoo, but one caused by something on her machine.  But I've run my full battery of antimalware progs (except ComboFix, which is being fixed) and her machine is the cleanest I've ever seen.  Only three tracking cookies found.  I'm not surprised as she is a careful, serious person, doing mainly esearch into her husband's medical condition.

But I've not read or heard of anything going on system wide at Yahoo either.  If it was a cimpromised database at Yahoo it seems that it would have affected more people, not just her.

Anyoine got any comments on this.  Any news?  Anything?

Her machinee is XP Home, if that matters, and Verizon FIOS is the ISP

Thanks,  Ron Hicks, Arlington VA
0
Ronald Hicks
Asked:
Ronald Hicks
  • 2
1 Solution
 
marine7275Commented:
It was more than likely that her yahoo account got hacked, happens all the time. Hotmail, yahoo, gmail, facebook, twitter, etc accounts are prown to being hacked. Have her change her password.
0
 
Ronald HicksAuthor Commented:
Thanks.  Further wonderment.  I can see thst at the source of the phishing messages, but why/how would this have clobbered her contacts and messages?  Just malicious behavior on top of the attempted theft?

--ron
0
 
marine7275Commented:
Exactly!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

WEBINAR: 10 Easy Ways to Lose a Password

Join us on June 27th at 8 am PDT to learn about the methods that hackers use to lift real, working credentials from even the most security-savvy employees. We'll cover the importance of multi-factor authentication and how these solutions can better protect your business!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now