troubleshooting Question

Outlook does not remember email addresses

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smaryFlag for Canada asked on
Email ClientsExchangeOutlook
10 Comments1 Solution1081 ViewsLast Modified:
Hello,

Some of the users in the company were complaining about Outlook not remembering emails. Outlook remembers emails for the same day, but does not remember it the next day.

I removed all the files under <USER>/Application Data/Microsoft/Outlook/ and started Outlook again. It created those files again. I sent some emails to test it. The other day it remembered those emails. But then the third day, it didnt remembered emails. So Outlook is remembering emails I sent while I was testing it, but then didn't remember any new emails. I waited for 3-4 days to see if it might show, but it didnt show.

I intend to fix this problem completely. Am I doing something wrong in the above method?
How can I resolve this problem completely ?
It would be greatly appreciated if I can resolve this problem completely.

Thank you,
Smary
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