troubleshooting Question

Blackberry BIS issues with Exchange 2007

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nmaxwell-ksFlag for United States of America asked on
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I have a BB (BIS) user who is having to re-validate his email settings (OWA on an Exchange 2007, sbs 08 box) at random times. The error message when validation fails isn't overly helpful. I was on the phone with Blackberry support a few moments ago, and part-way through the conversation the tech said, "Oh, it integrated, now I can validate and you're good." I was simply reviewing event logs to see if I could spot anything. Anyone seen this? Suggestions? Company owner is ready to go back to a pop server because, "We never had any problems then..."
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