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Blackberry policy questions

Posted on 2009-12-18
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Last Modified: 2013-03-26
Under IT Policies on the BES Server there is a policy called "Service Exclusivity Policy Group" which includes a bunch of sub-policies for AOL, ICQ, google etc

I was hoping someone could explain the below sub-policies to me
"Allow other message services"
"Allow other browser services"
"Allow Public IM services"

What do they entail? What is blocked if I turn them to FALSE? If I have one of the above as false but aim set to true which one takes precedence?

Thanks,

Sharad
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Question by:dealstrike
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LVL 12

Expert Comment

by:Shekhar2cool
ID: 26082259
Allow Other Message Services IT policy rule
Description
This rule specifies whether a BlackBerry® device can use other email message services.

Default value
The default value is True.

Usage
Change this rule to False to require that a BlackBerry device user send outgoing email messages through your organization's BlackBerry® Enterprise Server and to prevent a user from sending email messages using other email message services.

This rule does not prevent a user from receiving email messages on a BlackBerry device from other email message services.

Minimum requirements
C++ based BlackBerry device that is running BlackBerry® Device Software version 2.5
Java® based BlackBerry device that is running BlackBerry Device Software version 3.6
BlackBerry® Application Suite version 1.0
BlackBerry® Connect" version 2.1
BlackBerry Enterprise Server version 3.5


Allow Other Browser Services IT policy rule
Description
This rule specifies whether a BlackBerry® device can use other browser services.

Default value
The default value is True.

Usage
Change this rule to False to require that a BlackBerry device send browser data through your organization's BlackBerry® Enterprise Server, and to prevent a user from installing other browser services on a BlackBerry device.

Minimum requirements
Java® based BlackBerry device
BlackBerry® Application Suite version 1.0
BlackBerry® Connect" version 4.0 (internal)
BlackBerry® Device Software version 3.6
BlackBerry Enterprise Server version 3.5

Allow Public IM Services IT policy rule
Description
This rule specifies whether a user can use public instant messaging applications for BlackBerry® devices.

Default value
The default value is Yes.

Usage
Change this rule to No to prevent using public instant messaging services on a BlackBerry device.

This rule applies to all Research In Motion® public instant messaging services for BlackBerry devices that were released after the first availability of this rule. To prevent a user from using Yahoo!® Messenger for BlackBerry® smartphones version 1.0 on a BlackBerry device, configure the Allow Public Yahoo! Messenger Services IT policy rule.

Minimum requirements
BlackBerry® Application Suite version 1.0
BlackBerry® Enterprise Server version 4.0 SP4

Hope that helps.


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Author Comment

by:dealstrike
ID: 26082634
It does...but it still doesnt answer my questions
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Author Comment

by:dealstrike
ID: 26082967
Sorry, let me expand..say I set IM policy to false but AIM to true...can they still use AIM?
 
And can a person still install any other 3rd party chat ?
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LVL 12

Expert Comment

by:Shekhar2cool
ID: 26083239
The first one "Allow Other Message Services IT policy rule" says that the if this is enabled the user wont be able to send a message to anyone from any other emaild id apart from the BES i.e company's email id. As people generally have BES and BIS both configured like company's email id and then Gmail, yahoo id's also configured.

The second policy says to restrict the users to use internet through company's network only.

The third policy says to restrict Yahoo Messenger, Hotmail Kind of Stuff. These all three are different.

If you dont want the blackberry users to download any stuff, like chat tools or something else you should read about the software configuration option of the BES.  

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Author Comment

by:dealstrike
ID: 26083492
Thanks Shekhar, could you give me quick instructions on how to disable downloading of new applications?
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LVL 12

Expert Comment

by:Shekhar2cool
ID: 26083665
Look either you deploy this using the IT policy "Allow 3rd party application download" set this to False.

Else you configure the software configuration option :

http://forums.pinstack.com/f9/how_to_control_and_remove_third_party_software_using_software_configuration-5319/
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Author Comment

by:dealstrike
ID: 26097132
Ok, now say i set AIM to true (allow it) and messaging to false...which takes priority?
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Accepted Solution

by:
Shekhar2cool earned 2000 total points
ID: 26098226
As i mentioned above all these policies are different. There is nothing like taking priority.
The first is about enabling other emails accounts to integrated or not
Second is about using other browsers or not.
Third one is about Instant Messagaging (Chat Tools like Yahoo, gmail ) etc.
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Author Comment

by:dealstrike
ID: 26176083
Need this open still
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