Hard Drive Data Retrieval

Posted on 2009-12-18
Last Modified: 2012-05-08
A client's Dell Latitude through a BSOD UNMOUNTABLE_BOOT_VOLUME error.  I'm running chkdsk /r right now.  If it fails, do I have other options to recover the drive?  He's running Window's XP.
Question by:jdana
    LVL 57

    Expert Comment

    by:Pete Long
    Hello jdana,

    File Recovery

    When a file is deleted either from the Network, By a program or from the Command Line, is does not get put into the recycle bin. However the file is NOT erased, instead the information that points to the file is erased. By erasing the pointer, the file becomes "Invisible" to the Operating system. Using Third party software these files can be recovered.

    NOTE: remove the offending Hard Drive and fit in in a working PC as a slave drive - Deleted files get overwritten FIRST so just installing recovery software can over-write them.

    **********Freeware Recovery Tools**********

    Deleted File Analysis

    PC Inspector
    (FAT 12/16/32 NTFS)

    (Also have a Netware version - NOT FREE)

    **********TrialWare Recovery Tools**********

    Undelete 3.0 (30 Day trial available)
    (NT/2K/XP) - Can run direct from the CD

    File Recover

    (FAT12/16/32 NTFS NTFS5 and Ext2FS)

    Recover My Files

    **********Shareware Recovery Tools**********

    File Scavenger
    (NT/2K/XP) - Supports Reformatted Volumes -Limited to 32Kb file size!

    GetDataBack for NTFS  and FAT
    (NTFS) Works Even After Fdisk and Format, Can run Over the network.

    Active@ UNDELETE
    (FAT 12/16/32 NTFS) Runs From MMC Console

    Active@ UNERASER
    (FAT 12/16/32 NTFS) Runs from DOS Bootdisk

    FinalData Plus

    ************Commercial Products************

    File Restore ($39.00)

    HDR Data Recovery ($485.00) Trail available

    **********Good Link to More Info***********
    Video Tutorial


    LVL 30

    Accepted Solution

    I would mount it in a drive caddy or into another pc and simply see what files are there. You could also burn a copy of UBCD4WIN and use the file tools on that to copy over any files that are available.

    It sounds as if you are simply trying to retrieve the files due to being unable to boot, not trying to recover deleted files.
    LVL 25

    Assisted Solution

    boot from an installation CD and select R for repair by using start the recovery console,... then type
    chkdsk c: /r /p
    exit (to reboot)
    That is it........

    if the above wont work, just get ontrack or visit microsoft web

    Backup your DATA

    LVL 1

    Expert Comment

    I'm inclined to agree with flubbster. Don't do anything to write any more data to the drive until you check it in a USB chassis. Even the chkdsk /r will write or destroy data if your FAT is messed up.
    LVL 46

    Assisted Solution

    Do not run CHKDSK on it till you export the data. If File System is corrupt then CHKDSK can cause lots of cross links and you can say farewell to your data.
    Download this tool designed exactly for data recovery:
    When downloaded double click on file and run it. It will burn itself to CD.
    Boot the PC from CD and select File Transfer Wizard. Copy out data and start repair process.
    LVL 91

    Expert Comment

    what i do insuch cases, is first run a disk diag on it, to be sure it is OK
    Pick the one you need from the ubcd  :      
    LVL 7

    Assisted Solution

    You can retrieve data from Hard Drive with Kernel for Windows software, which is available at -

    Author Closing Comment

    Thanks for the great feedback.

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