Error 2755 Office XP instal on Windows 7

Posted on 2009-12-18
Last Modified: 2012-05-08
I have a Dell Inspiron 1545. It came with Vista Home Premium. I need to add it to a Windows Server 2008 domain. I purchased Windows 7 Business and installed it. I then attempted to install Office XP Pro. I am getting the following error:

Error 2755. An internal error has occured. (3 G:\PRO.MSI ) Contact Microsoft Product Support Services (PSS) for assistance...

I did some research on the Internet and based on the suggestions on Microsoft's site, I checked and see that the permissions on the Installer folder under Windows are set to Everyone - Read, Administrators - FullControll, and system - FullControll.
Question by:jerrywin5
    LVL 89

    Expert Comment

    by:John Hurst
    In addition to the above, go to Control Panel and turn off User Access Control (at least temporarily) to see if that helps. ... Thinkpads_User

    Author Comment

    OK, turned off UAC and got the same error.
    LVL 89

    Expert Comment

    by:John Hurst
    It seems to me I saw something here about it working on Vista. However, Office XP is long out of support and it is not supposed to work on Vista. So it may be that it just won't run on Windows 7. I suggest you look on eBay or some like place for a copy of Office 2003 (or even Office 2007). I have Office 2007 Pro running on Windows 7 Pro perfectly, although some persons have had difficulty even with this. ... Thinkpads_User

    Accepted Solution

    I have installed Office XP Pro on four other laptops running Windows 7. It seems there is something about the hardware on this laptop that produces this error.

    I was able to install Office 2007 Pro without problem and will go ahead and use that instead of Office XP Pro.

    Thanks to all those that tried to help me.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
    Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now