Recover Contacts from HTC-6800 after Sync with connection lost

Posted on 2009-12-18
Last Modified: 2013-11-18
Sprint HTC 6800 Phone.  Phone was paired with 2 pcs through active-sync.  Both of these PCs had failed and been rebuilt.  Needed to sync the existing data off of the phone with a new PC.  Because ActiveSync can only be paired to 2 PCs, it was necessary to to remove one of the syncing profiles, in order to get the new sync to occur.  However, when the syncing profile was removed all contact data on the phone disappeared.  Looking for a way to recover the contact data that was on the phone.  
Question by:scotru

    Author Comment

    Phone has a SIM card.  Are contacts stored on the card?  I see some sim card recovery software / services.  Are they likely to be able to do data recovery on this?
    LVL 33

    Expert Comment

    Look for a SIM-Manager and in the menu there should be an item - copy contacts from the SIM-card.

    Author Comment

    Contacts were not stored on SIM.  I don't believe recovery is possible.
    LVL 33

    Accepted Solution

    If you cannot find these contacts on the PC and they are not on the SIM-card, so you cannot recover them.

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