suspect infected PC

Posted on 2009-12-18
Last Modified: 2013-12-04
We have a Windows XP workstation.  When the user type a web link on his IE 7 browser, it is being redirected to some other website.  

How can I fix the issue?

Question by:nav2567
    LVL 81

    Accepted Solution

    LVL 9

    Assisted Solution

    Scan with malware bytes
    see what turns out.
    post a hijack this log
    scan with a decent antivurs
    it won't hurt to know which site is that and what link it is
    LVL 1

    Assisted Solution

    Try resetting IE. Ensure it is not a browser issue before using all the other tools. Also if you don't want to use the installable AV scanner try Trend Micro Houscall:
    LVL 3

    Assisted Solution

    u can try better security browser as firefox, google chrome etc.any way, u just uninstall the ie 7 and try to work in ie 6.find out it is work good, and then reinstall ie 8.also this may occur due to u run webroot internet security and repair ur registry files using Advanced System will surely fix it.,Thanks kart4578
    LVL 3

    Assisted Solution


    You have encountered MAL-WARE/SPY-WARE.

    I assume you hae a ANTIVIRUS program already installed, but if you can sill install software go out an get SPYSWEEPER with ANTI-VIRUS at WAL-MART or what ever store is close to you.   Comes in a GREEN and YELLOW Box, MiniBox, or CD-SLEEVE.   It will clean your system and intercept the sites like the one you encountered with a WARNING for the SITE before you proceed.

    If you have anti-virus already, the INSTALL CD will also run a SCAN and CLEAN, if you don't I recommend running SYMANTEC-NORTON and Webroot SpySweeper in tandum.   I encountered TROJANS and WORM  that NORTON FLAGGED and WEBROOT QUARANTINED, it was an awesome collaboration.

    With Symantec Antivirus, Webroot SpySweeper, and Acronis True Image Workstation on weekly backup, I have never been taken down in the last 10 years.     COMPUTE with CONFIDENCE

    Author Closing Comment

    Thanks everyone.
    LVL 81

    Expert Comment

    Thanks for the points!

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Suggested Solutions

    In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
    There are many reasons malware will stay around and continue to grow as a business.  The biggest reason is the expanding customer base.  More than 40% of people who are infected with ransomware, pay the ransom.  That makes ransomware a multi-million…
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    24 Experts available now in Live!

    Get 1:1 Help Now