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suspect infected PC

Posted on 2009-12-18
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Last Modified: 2013-12-04
We have a Windows XP workstation.  When the user type a web link on his IE 7 browser, it is being redirected to some other website.  

How can I fix the issue?

Thanks.
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Question by:nav2567
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leakim971 earned 300 total points
ID: 26085161
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by:_3mp3ror_
_3mp3ror_ earned 300 total points
ID: 26085169
Scan with malware bytes 
http://www.malwarebytes.org/mbam.php
see what turns out.
post a hijack this log 
http://free.antivirus.com/hijackthis/
scan with a decent antivurs
http://www.avast.com/
it won't hurt to know which site is that and what link it is
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by:Th13f
Th13f earned 300 total points
ID: 26092594
Try resetting IE. Ensure it is not a browser issue before using all the other tools. Also if you don't want to use the installable AV scanner try Trend Micro Houscall: http://us.trendmicro.com/us/housecall/
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by:kart4578
kart4578 earned 300 total points
ID: 26156811
u can try better security browser as firefox, google chrome etc.any way, u just uninstall the ie 7 and try to work in ie 6.find out it is work good, and then reinstall ie 8.also this may occur due to virus.so u run webroot internet security and repair ur registry files using Advanced System optimizer.it will surely fix it.,Thanks kart4578
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by:DooDah
DooDah earned 300 total points
ID: 26163490

You have encountered MAL-WARE/SPY-WARE.

I assume you hae a ANTIVIRUS program already installed, but if you can sill install software go out an get SPYSWEEPER with ANTI-VIRUS at WAL-MART or what ever store is close to you.   Comes in a GREEN and YELLOW Box, MiniBox, or CD-SLEEVE.   It will clean your system and intercept the sites like the one you encountered with a WARNING for the SITE before you proceed.

If you have anti-virus already, the INSTALL CD will also run a SCAN and CLEAN, if you don't I recommend running SYMANTEC-NORTON and Webroot SpySweeper in tandum.   I encountered TROJANS and WORM  that NORTON FLAGGED and WEBROOT QUARANTINED, it was an awesome collaboration.

With Symantec Antivirus, Webroot SpySweeper, and Acronis True Image Workstation on weekly backup, I have never been taken down in the last 10 years.     COMPUTE with CONFIDENCE
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Author Closing Comment

by:nav2567
ID: 31678562
Thanks everyone.
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by:leakim971
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Thanks for the points!
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