Logitech QuickCam Pro 9000 & Windows 7 64-bit failing miserably
I am trying to install a Logitech QuickCam Pro 9000 webcam to Windows 7 64-bit.
If I do it without using the Logitech drivers but instead the Windows Update ones, the camera works with low frame rate and without face tracking and all other bells and whistles that it's full driver provides.
The moment I install the latest official Logitech driver, the problems begin:
Camera works fine, until I decide to go to audio settings of the LWS panel or Windows'. Then LWS freezes and with it everything that tries to output audio. I am not able to open Playback/Recording devices window (it just doesn't appear) and system gets unstable and slow with LWS.EXE process not been able to close forcefully.
If I reboot and forget the camera connected, this situation continues and system gets unstable from the beginning.
If I reboot without the camera connected, everything works fine until I connect it and try to do something with audio settings of Windows or LWS panel.
I should note, that until the freezing occurs, camera works as expected, with full frame rate, face tracking and everything that is expected to do.
The soundcard is the ASUS SupremeFX II of the ASUS Striker II Extreme motherboard.
Any ideas of what is causing this or what else to try so I can make it work as advertised?
Thank you.
If I do it without using the Logitech drivers but instead the Windows Update ones, the camera works with low frame rate and without face tracking and all other bells and whistles that it's full driver provides.
The moment I install the latest official Logitech driver, the problems begin:
Camera works fine, until I decide to go to audio settings of the LWS panel or Windows'. Then LWS freezes and with it everything that tries to output audio. I am not able to open Playback/Recording devices window (it just doesn't appear) and system gets unstable and slow with LWS.EXE process not been able to close forcefully.
If I reboot and forget the camera connected, this situation continues and system gets unstable from the beginning.
If I reboot without the camera connected, everything works fine until I connect it and try to do something with audio settings of Windows or LWS panel.
I should note, that until the freezing occurs, camera works as expected, with full frame rate, face tracking and everything that is expected to do.
The soundcard is the ASUS SupremeFX II of the ASUS Striker II Extreme motherboard.
Any ideas of what is causing this or what else to try so I can make it work as advertised?
Thank you.
ASKER
Already did.
It appears that the problem is more with the driver conflicting or having a bug, than with the camera itself. Although I've checked and have latest drivers for my other devices.
Is something else I could try?
It appears that the problem is more with the driver conflicting or having a bug, than with the camera itself. Although I've checked and have latest drivers for my other devices.
Is something else I could try?
All installs should be done with admin priviliges.
Sound and graphics cards are the other drivers used by the cam.
If those are up to date for your system, and the usb port is not the problem
I would email logitech.
Sound and graphics cards are the other drivers used by the cam.
If those are up to date for your system, and the usb port is not the problem
I would email logitech.
BTW, use an usb port in the rear of the pc so that you have full power.
ASKER
All installations and tests are done as admin.
I've tried USB ports on the back, on the front, on a powered USB hub, it appears that camera works without stability issues only without the Logitech drivers (as UVC)...
I've tried USB ports on the back, on the front, on a powered USB hub, it appears that camera works without stability issues only without the Logitech drivers (as UVC)...
I do not think Logitech has the drivers for W7 x64 out yet so be patient.
ASKER
senad, I used this one (the 64-bit version):
http://www.logitech.com/index.cfm/435/5867&hub=1&cl=roeu,en?osid=14
http://www.logitech.com/index.cfm/435/5867&hub=1&cl=roeu,en?osid=14
SOLUTION
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that's for webcam not quickcam ...
ASKER
senad, can you point me to the Logitech page that have the drivers for QuickCam Pro 9000 please so I can watch for when Windows 7 drivers will be available?
Thank you.
Thank you.
http://driverscollection.com
you can try these for Vista x64:
http://driverscollection.com/?H=QuickCam%20Pro%209000&By=Logitech
they might work....
you can try these for Vista x64:
http://driverscollection.com/?H=QuickCam%20Pro%209000&By=Logitech
they might work....
First here :
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3428
and download
http://www.logitech.com/pub/techsupport/quickcam/lws110_x64.exe
have a try...
then....if it wont work:
http://driverscollection.com
you can try these for Vista x64:
http://driverscollection.com/?H=QuickCam%20Pro%209000&By=Logitech
they might work....
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3428
and download
http://www.logitech.com/pub/techsupport/quickcam/lws110_x64.exe
have a try...
then....if it wont work:
http://driverscollection.com
you can try these for Vista x64:
http://driverscollection.com/?H=QuickCam%20Pro%209000&By=Logitech
they might work....
ASKER
senad,
First file is exactly the same as the one I was trying till now.
Second file makes the Windows Program Compatibility Assistant to appear informing me that I should not install it because it's proved to be incompatible.
First file is exactly the same as the one I was trying till now.
Second file makes the Windows Program Compatibility Assistant to appear informing me that I should not install it because it's proved to be incompatible.
second....install it anyway....
lot's of things WA finds incompatible at the end works....
You can allways uninstall it if it does not work...
lot's of things WA finds incompatible at the end works....
You can allways uninstall it if it does not work...
ASKER
Well it doesn't let me!
I can either cancel or open a web page for more info (target is a Logitech's dead link)
I can either cancel or open a web page for more info (target is a Logitech's dead link)
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ASKER CERTIFIED SOLUTION
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Amazing ....
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=12712&p_created=1249601963&p_sid=3Vw-PNPj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MywzJnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1MV1MgVmlk&p_li=&p_topview=1