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Logitech QuickCam Pro 9000 & Windows 7 64-bit failing miserably

I am trying to install a Logitech QuickCam Pro 9000 webcam to Windows 7 64-bit.

If I do it without using the Logitech drivers but instead the Windows Update ones, the camera works with low frame rate and without face tracking and all other bells and whistles that it's full driver provides.

The moment I install the latest official Logitech driver, the problems begin:
Camera works fine, until I decide to go to audio settings of the LWS panel or Windows'. Then LWS freezes and with it everything that tries to output audio. I am not able to open Playback/Recording devices window (it just doesn't appear) and system gets unstable and slow with LWS.EXE process not been able to close forcefully.

If I reboot and forget the camera connected, this situation continues and system gets unstable from the beginning.
If I reboot without the camera connected, everything works fine until I connect it and try to do something with audio settings of Windows or LWS panel.

I should note, that until the freezing occurs, camera works as expected, with full frame rate, face tracking and everything that is expected to do.

The soundcard is the ASUS SupremeFX II of the ASUS Striker II Extreme motherboard.

Any ideas of what is causing this or what else to try so I can make it work as advertised?
Thank you.
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Saxtus
Asked:
Saxtus
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3 Solutions
 
SaxtusAuthor Commented:
Already did.

It appears that the problem is more with the driver conflicting or having a bug, than with the camera itself. Although I've checked and have latest drivers for my other devices.

Is something else I could try?
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centervCommented:
All installs should be done with admin priviliges.
Sound and graphics cards are the other drivers used by the cam.
If those are up to date for your system, and the usb port is not the problem
I would email logitech.
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centervCommented:
BTW, use an usb port in the rear of the pc so that you have full power.
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SaxtusAuthor Commented:
All installations and tests are done as admin.
I've tried USB ports on the back, on the front, on a powered USB hub, it appears that camera works without stability issues only without the Logitech drivers (as UVC)...
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senadCommented:
I do not think Logitech has the drivers for W7 x64 out yet so be patient.
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SaxtusAuthor Commented:
senad, I used this one (the 64-bit version):
http://www.logitech.com/index.cfm/435/5867&hub=1&cl=roeu,en?osid=14
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centervCommented:
You can still try to uninstall logitech and remove all traces from the registry and re-install.
Also remove drivers and traces from another webcam  installation if you had one.
Again check for latest sound and graphics and also check bios for any settings conflicts.
Apparently whatever your drivers are installing is conflicting with others.
You can settle for the generic or contact Logitech.
There have been similar cases where the resolve was a different webcam from another company
due to logitech's slow driver fixes.


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senadCommented:
that's for webcam not quickcam ...
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SaxtusAuthor Commented:
senad, can you point me to the Logitech page that have the drivers for QuickCam Pro 9000 please so I can watch for when Windows 7 drivers will be available?

Thank you.
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senadCommented:
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SaxtusAuthor Commented:
senad,

First file is exactly the same as the one I was trying till now.

Second file makes the Windows Program Compatibility Assistant to appear informing me that I should not install it because it's proved to be incompatible.
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senadCommented:
second....install it anyway....
lot's of things WA finds incompatible at the end works....
You can allways uninstall it if it does not work...
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SaxtusAuthor Commented:
Well it doesn't let me!
I can either cancel or open a web page for more info (target is a Logitech's dead link)
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senadCommented:
guess you'll just have to wait for the drivers... (or use x32 version)...
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SaxtusAuthor Commented:
I've decided to become a bit more agressive so I've disabled the microphone of my webcam and voila!

Logitech driver works ok, no freezing no problems whatsoever. I've using an external mic, well I will have to live with that and continue hopoing that one day Logitech will fix the problem in a future driver.
Logitech-Mic-Pro-9000-disable.png
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senadCommented:
Amazing ....
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