Trend micro scanmail for exchange instalation error

Posted on 2009-12-18
Last Modified: 2013-11-22
Dear Experts, we are running exchange 2007 sp1 on 2003 server. i have installed trend micro
scanmail for exchange 8.0 but day before yesterday suddenly i received system error in
Trenmicro scanmail exchange console. so i will uninstalled the product but the thing is now
when i tried to installed the product it gives me an error sql server scanmail service cannot
be started. what to do to resolve this issue.
Question by:sudeep1242
    LVL 3

    Expert Comment

    Can you please list all the error messages you are receiving form the application but also event viewer.

    Author Comment

    i am receiving event id 10005 source MSI installer

    Product: Microsoft SQL Server 2005 Express Edition -- Error 29515. SQL Server Setup could not connect to the database service for server configuration. The error was: [Microsoft][SQL Native Client]Shared Memory Provider: No process is on the other end of the pipe.
     Refer to server error logs and setup logs for more information. For details on how to view setup logs, see "How to View Setup Log Files" in SQL Server Books Online.
    LVL 3

    Accepted Solution

    use  revo unistaller to uninstall completlely and try to reinstall may fix it.Thanks kart4578

    Author Closing Comment

    i will find out the problem my self.

    Expert Comment

    What was the fix? Im having the same issue

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Find Ransomware Secrets With All-Source Analysis

    Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

    Have you ever tried to find someone you know on Facebook and searched to find more than one result with the same picture? Perhaps someone you know has told you that they have a 'facebook stalker' or someone who is 'posing as them' online and ta…
    The purpose of this Article is to provide information for a newly released variant of malware – with the assumption that many EE Members will have need of the information. According to “Computerworld”, well over one million web sites have been co…
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    758 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now