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VPN Tracker to Firebox X10e Configuration
I own and use VPN Tracker from Equinox Software for my MacBook Pro. Our company uses a Firebox X10e which allows for manual VPN setups. VPN Tracker has some pre-configured setups for certain Firebox models, but not the X10e. A google search yielded extremely poor results. I am looking for someone with experience with Firebox VPN setups for my host to network setup between my MacBook Pro and the Firebox.
Does the Firebox support SSL VPN? You should install the MAC client it works fine and would be a lot easier. Your IT administrator should be able to give you a url that you can use to access the software download page on the firebox.
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I agree - Firebox support can be pretty poor. They will get the job done eventually but takes a few days most of the time. I purchase support on all my boxes so I can call them anytime and it usually works out OK.