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Windows XP Professional XP3 Minidump

Posted on 2009-12-19
Medium Priority
Last Modified: 2012-05-08

I am a bit at a loss about what error causes this machine to crash.
Minidumps relate to ntkrnlpa.exe, I don't see any faulty driver info or else.

Minidumps attached.

Question by:Sumukha
  • 2
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LVL 22

Accepted Solution

optoma earned 500 total points
ID: 26088675
Use Ubcd to test the ram/memory. Let memtest run for at least three successful cycles if it does not fail

Other minidumps point to symantec.
If memory comes up ok try uninstalling symantec and reinstalling

Author Comment

ID: 26098540
Hi optoma,

first sorry for my late response. Thanks for your answer, did everything you told me. Time will show if that worked and I will of course reward you those points.
Since I also have the windbg tools installed, I will double the points if you tell me how I can retrieve the same info as you did.


Author Comment

ID: 26114515
Figured it out myself.
LVL 22

Expert Comment

ID: 26115878
Apologies Sumukha,
I must have misplaced/deleted your previous alert.
I presume all is ok now?

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